Grocery Department Manager - Customer-First Leader

Kroger Co.; Hampton (VA); On-site; USD 28,000 - 31,000; Full time

Job summary

Kroger Co. in Hampton, VA is seeking a department supervisor to lead the Grocery department, ensure safe and clean operations, and deliver excellent customer service.

You will supervise daily activities, coordinate inventory, pricing, and promotions, and partner with store management to meet budget and service goals. The role requires a High School Diploma or GED and some management experience; grocery retail experience is preferred.

Qualifications

• High school diploma or GED is required.
• Management experience is required or highly preferred.
• Grocery retail experience is advantageous.
• Ability to train and develop associates and lead a team.

Responsibilities

• Direct and supervise all department functions and activities.
• Ensure food safety regulations and proper temperatures in cases and coolers; maintain logs.
• Train associates on inventory, stocking, and CAO.
• Plan, organize and supervise the inventory process.
• Schedule price changes and update shelf tags and promotional signs.
• Monitor inventory conditions and note discrepancies.
• Assist management with budgeting, P&L reviews, and financial reporting.
• Control department expenses and stay aware of ads and promotions.
• Lead seasonal promotions and collaborate with store management.
• Communicate information to associates and provide coaching and performance feedback.

Skills

Leadership

Customer service

Team supervision

Communication

Education

High School Diploma or GED

Job description

Kroger Co. in Hampton, VA is seeking a department supervisor to lead the Grocery department, ensure safe and clean operations, and deliver excellent customer service.

You will supervise daily activities, coordinate inventory, pricing, and promotions, and partner with store management to meet budget and service goals. The role requires a High School Diploma or GED and some management experience; grocery retail experience is preferred.