Produce Department Lead - Customer Experience & Operations

The Kroger Co.; Palmer (AK); On-site; USD 19,000 - 28,000; Full time

Job summary

The Kroger Co. is seeking a dedicated team member for the Produce department.

You will create an outstanding customer experience through service, maintain a safe and clean environment, and help achieve department sales and profit goals while upholding quality standards. You will monitor department functions, train associates, schedule coverage, and support promotions while ensuring accurate pricing and inventory processes.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome and valued by answering questions and locating products.

Skills

Excellent communication

Ability to handle stress

Basic math skills

Food handlers permit

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a dedicated team member for the Produce department.

You will create an outstanding customer experience through service, maintain a safe and clean environment, and help achieve department sales and profit goals while upholding quality standards. You will monitor department functions, train associates, schedule coverage, and support promotions while ensuring accurate pricing and inventory processes.