Produce Dept Lead - Customer Experience Champion

The Kroger Co.; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Kroger Co. is seeking a Produce department leader to create an outstanding customer experience through exceptional service. You will establish a safe, clean environment, monitor department duties, and drive sales and profit goals.

You will lead associates, plan staffing, and ensure quality standards while upholding Kroger’s core values of respect, integrity, and safety. Responsibilities include promoting teamwork, communicating information, developing business plans, and executing promotions

Qualifications

• Excellent oral and written communication skills required.
• Basic math skills for counts and transactions.
• Ability to handle stressful situations in a fast-paced environment.
• Current food handler permit required once employed.

Responsibilities

• Promote trust and respect among associates and maintain a positive attitude.
• Communicate department information to associates and management.
• Establish department goals and empower the team to meet targets.
• Develop scheduling to manage customer volume and ensure coverage.
• Train associates on performance and participate in reviews.
• Assist customers, answer questions about products, and suggest items.

Skills

Excellent communication

Basic math

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a Produce department leader to create an outstanding customer experience through exceptional service. You will establish a safe, clean environment, monitor department duties, and drive sales and profit goals.

You will lead associates, plan staffing, and ensure quality standards while upholding Kroger’s core values of respect, integrity, and safety. Responsibilities include promoting teamwork, communicating information, developing business plans, and executing promotions