Procurement Operations Specialist
Support critical procurement operations for a leading SaaS organization as a Procurement Operations Specialist. This contract role is ideal for a detail-oriented professional who can manage purchasing requests, supplier and invoice follow-up, procurement tickets, and purchase order workflows while helping improve team efficiency through practical applications of artificial intelligence.
Working closely with procurement and cross-functional stakeholders, you will keep daily operations organized, responsive, and accurate while contributing to the adoption of approved AI tools and streamlined workflows.
Required Skills
- Professional experience in procurement operations, purchasing, or a related function
- Experience managing procurement requests and resolving service or support tickets
- Knowledge of purchase orders, supplier coordination, invoice follow-up, and routine purchasing activities
- Strong organizational skills with the ability to manage ticket queues, documentation, and handoffs
- High level of accuracy, responsiveness, and attention to detail
- Experience using procurement, purchasing, or enterprise business systems
- Practical experience with artificial intelligence tools or AI-enabled workflows
- Strong written and verbal communication skills
- Ability to work independently and collaborate effectively with internal stakeholders
Nice to Have Skills
- Experience with Freshworks or a similar ticketing platform
- Experience with Coupa or another procurement management system
- Familiarity with ChatGPT or Claude
- Experience reviewing contracts, statements of work, or business terms
- Experience testing AI use cases, documenting workflows, or supporting AI adoption
- SaaS industry experience
- Familiarity with supplier onboarding, purchase requisitions, or procure-to-pay processes
Preferred Education and Experience
- Bachelor’s degree in business, supply chain, procurement, finance, or a related field preferred
- Prior experience in procurement operations, purchasing, accounts payable support, or supplier management preferred
- Experience supporting process improvement or system implementation initiatives is beneficial
Other Requirements
- Contract position expected to last approximately 3–4 months
- Hybrid schedule with three days onsite each week: Tuesday through Thursday
- Work location options: Austen, TX, or Waltham, MA
- Candidates working from the Waltham location must be available during Eastern Time hours
- Ability to work a full-time, 40-hour workweek
- Target start date: December 1
- Background check and drug screening required