Procurement Assistant II

Solenis LLC; Wilmington (DE); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Purchase Order Coordinator to enhance its customer service operations. In this role, you will be pivotal in managing purchase orders, coordinating with suppliers, and ensuring timely delivery of goods to North American customers. Your expertise will contribute to operational efficiencies and customer satisfaction within a dynamic team. This position offers a chance to grow in a company recognized for its commitment to sustainability and innovation, providing a supportive environment where your contributions are valued. If you have a passion for logistics and customer service, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Professional Growth Opportunities

Qualifications

• Experience in managing purchase orders and coordinating with suppliers.
• Strong communication skills for liaising with customer service and vendors.

Responsibilities

• Manage purchase orders and coordinate shipment confirmations.
• Handle freight arrangements and ensure timely delivery of goods.

Skills

Purchase Order Management

Customer Service Coordination

Freight Arrangement

Documentation Handling

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Job Description: Purchase Order Coordinator at Solenis

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and monitoring and control systems. These technologies help customers improve operational efficiencies, enhance product quality, protect assets, minimize environmental impact, and create safer environments.

Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16,100 professionals across 130 countries. Recognized as a 2024 US Best Managed Company, Solenis values innovation, sustainability, and excellence. For more information, visit www.solenis.com.

Position Overview

As a member of the Third Party Team within North America Customer Service, your primary responsibility is to manage purchase orders with suppliers shipping finished goods directly to North American customers. You will coordinate shipment confirmations, act as a liaison between customer service and vendors, handle freight arrangements, and ensure timely goods issues and documentation delivery.

Key Responsibilities

1. Place and modify purchase orders to suppliers shipping directly to North American customers, updating delivery dates and quantities as needed.
2. Enter SIRS incidents for customer complaints about shipped materials and follow up with vendors to address root causes.
3. Ensure shipment confirmations are received from vendors and communicate any concerns to Customer Service Representatives and Sales teams.
4. Coordinate freight arrangements, ensuring vendors or logistics providers meet customer deadlines, especially for expedited shipments.
5. Perform goods issue processing upon receipt of Bills of Lading and follow up on missing documents.
6. Send labels, SDS, and other necessary documents to vendors and pursue delivery-related documents such as COA, POD, and CCI.

Qualifications

We recognize that candidates may not meet every qualification listed. If your experience is somewhat different but you believe you can add value to this role, we encourage you to apply.

Benefits and Equal Opportunity

Solenis offers competitive compensation, comprehensive benefits including medical, dental, vision, and 401(k), as well as opportunities for professional growth. We are committed to diversity and equal opportunity employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. For application assistance, contact [e-mail].

We aim to help all candidates find great careers. Your information will be kept secure and confidential. Please apply directly through our website for this position.