Procurement Analyst

Final Mile; St. Louis (MO); On-site; USD 49,900 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Final Mile is seeking a Procurement Analyst to manage a group of carriers, support procurement events, and analyze rates. You will work with internal and external customers, ensuring timely, accurate communication across email, phone, EDI, and web channels.

The role emphasizes relationship building with carriers, RFP support, and ongoing rate negotiations to optimize spend and performance.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business, or equivalent background.
• Ability to interact well in a team and meet time-sensitive requirements.
• Experience in carrier-facing roles in a fast-paced environment.
• Ability to manage competing priorities and deadlines with high-quality customer service.
• Proficiency with web-based applications and Microsoft products including advanced Excel (VLOOKUP, Pivot Tables).

Responsibilities

• Develop and grow carrier relations and maintain strong working relationships.
• Communicate with carriers and customers to meet KPIs using multiple channels (email, phone, EDI, web).
• Address RFP questions and package bid packages to source competitive pricing.
• Support streamlined procurement processes within customer guidelines.
• Participate in RFP bid feedback calls and conduct light carrier negotiations.
• Manage escalated carrier issues with senior stakeholders.
• Assist Account Management Directors and cross‑functional teams on projects.
• Support ongoing negotiations of carrier rates.

Skills

Carrier relations

Customer service

RFPs

Negotiations

Data analytics

Team collaboration

Web-based apps

Excel proficiency

Education

Bachelor's degree in Logistics

Tools

Microsoft Excel

Job description

The Procurement Analyst provides Carrier Relationship Management, Procurement Event Support and Review of Carrier Rates. This position will be responsible for an assigned group of carriers’ total spend, including assisting with procurement events to include carrier participation, light analytics regarding market activities and entry/troubleshooting rates in the TMS. In the Procurement Analyst role, you will be expected to be organized and demonstrate analytical skills. The candidate will work effectively with internal and external customers.

Essential Job Functions

• Develop and grow carrier relations by developing and maintaining good working relationships. Work with carriers to resolve unique issues quickly to ensure 100% customer satisfaction.
• Effectively communicate with internal and external carriers and customers ensuring all customer expectations and carrier KPIs are met. Manage all communication mediums with these carriers and customers: email, phone, EDI, and web transactions.
• Address carrier questions regarding RFPs while also packaging and maintaining bid packages in order to source the most aggressive pricing possible.
• Support innovative development to streamline the procurement processes wherever possible within the guidelines of the customer requirements and team goals.
• Participate in the formal RFP bid feedback calls as well as conduct light negotiations with carriers on an as needed basis
• Manage escalated service issues with high level personnel from the carrier community.
• Assist and support Account Management Directors as needed and other teams by interacting with other departments in cross‑functional projects.
• Support negotiations of carrier rates formally, informally, and on an ongoing basis.
• Duties, responsibilities, and activities may be assigned or changed from time to time.

Minimum Qualifications

• Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background.
• Must be able to interact well with others in a team environment meeting time‑sensitive requirements.
• Experience in carrier facing skills in a fast‑paced environment.
• Must be able to manage competing priorities, multi‑task, and continue to meet all deadlines, while remaining flexible with continually changing priorities while providing high quality customer service.
• Organizational and problem‑solving skills with the ability to organize and prioritize workload in order to meet the team and company goals using creativity and good business judgment.
• Proficient with web‑based applications and Microsoft products including advanced Excel skills using VLOOKUP and Pivot Tables.

Salary

$49,900- $55,000/year base salary + Bonus Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays