Procurement Analyst

Final Mile; Pittsburgh (Allegheny County); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD& D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Final Mile is seeking a Procurement Analyst to manage carrier relationships, support procurement events, and review carrier rates. You will oversee a group of carriers’ spend, contribute light analytics, and help troubleshoot rates in the TMS. You will collaborate with internal and external customers and keep projects on schedule.

The role emphasizes organization, analytical thinking, and effective cross-functional teamwork to meet customer requirements and optimize pricing.)

Qualifications

• Bachelor’s degree in logistics, supply chain, transportation, business, or related field or equivalent experience.
• Ability to work in a team and meet tight deadlines.
• Experience in carrier-facing roles in a fast-paced environment.
• Ability to manage multiple priorities and adapt to changing demands while delivering high-quality service.
• Strong organizational and problem-solving skills; prioritize workload effectively.
• Proficient with web-based applications and Microsoft Excel (advanced features like VLOOKUP and Pivot Tables).

Responsibilities

• Develop and grow carrier relations by maintaining professional working relationships and resolving issues quickly.
• Communicate with internal/external carriers and customers to meet expectations and KPIs across channels.
• Address RFP questions and package bid materials to source aggressive pricing.
• Support process improvements to streamline procurement within customer guidelines.
• Participate in formal RFP bid feedback calls and negotiate with carriers as needed.
• Manage escalated carrier service issues with senior carrier personnel.
• Assist Account Management Directors and cross-functional teams in projects.
• Support ongoing carrier rate negotiations.

Skills

Analytical skills

Teamwork

Time management

Communication

Problem-solving

Adaptability

Education

Bachelor’s degree in Logistics, Supply Chain, Transportation, Business, or related field

Tools

Excel (Advanced, with VLOOKUP & Pivot Tables)

Job description

The Procurement Analyst provides Carrier Relationship Management, Procurement Event Support and Review of Carrier Rates. This position will be responsible for an assigned group of carriers’ total spend, including assisting with procurement events to include carrier participation, light analytics regarding market activities and entry/troubleshooting rates in the TMS. In the Procurement Analyst role, you will be expected to be organized and demonstrate analytical skills. The candidate will work effectively with internal and external customers.

Essential Job Functions

• Develop and grow carrier relations by developing and maintaining good working relationships. Work with carriers to resolve unique issues quickly to ensure 100% customer satisfaction.
• Effectively communicate with internal and external carriers and customers ensuring all customer expectations and carrier KPIs are met. Manage all communication mediums with these carriers and customers: email, phone, EDI, and web transactions.
• Address carrier questions regarding RFPs while also packaging and maintaining bid packages in order to source the most aggressive pricing possible.
• Support innovative development to streamline the procurement processes wherever possible within the guidelines of the customer requirements and team goals.
• Participate in the formal RFP bid feedback calls as well as conduct light negotiations with carriers on an as needed basis.
• Manage escalated service issues with high level personnel from the carrier community.
• Assist and support Account Management Directors as needed and other Teams by interacting with other departments in cross-functional projects.
• Support negotiations of carrier rates formally, informally, and on an ongoing basis.
• Duties, responsibilities, and activities may be assigned or changed from time to time.

Minimum Qualifications

• Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background.
• Must be able to interact well with others in a team environment meeting time-sensitive requirement.
• Experience in carrier facing skills in a fast-paced environment.
• Must be able to manage competing priorities, multi-task, and continue to meet all deadlines, while remaining flexible with continually changing priorities while providing high quality customer service.
• Organizational and problem-solving skills with the ability to organize and prioritize workload in order to meet the team and company goals using creativity and good business judgment.
• Proficient with web-based applications and Microsoft products including advanced Excel skills using VLOOKUP and Pivot Tables.

Salary

up to $55,000/year base salary + Bonus Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays