Proctor - Part Time

Community College of Baltimore County; Baltimore (MD); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Parking

Paid sick leave

403(b) retirement plan

Staff training and development

Job summary

Community College of Baltimore County (CCBC) is seeking a part-time Testing Center Assistant to provide administrative support in the Testing Center. The role involves greeting students, scheduling tests, verifying identities, and preparing test materials across CCBC campuses (Essex, Catonsville, Dundalk, and Owings Mills).

Evening and weekend availability is strongly preferred, with on-site training provided.

Qualifications

• Associates degree from an accredited college.
• Two years of part-time clerical or in-office customer service experience.
• Access to reliable transportation and a valid driver’s license.
• Must pass proctor certification assessments within 60 days of hire; on-site training provided.

Responsibilities

• Greet inquiries from students and visitors (in-person, email or phone).
• Schedule and record attendance; verify identity and explain test rules.
• Prepare and secure test materials for return to the designated party.

Skills

Customer service experience

Testing center operations

Education

Associates degree

Job description

Class Description

The purpose of this class is to provide professional leveladministrative support services to assigned department orprogram.

Minimum Requirements

Associates degree from an accredited college. Two years of parttime clerical or in-office customer service experience is required.Previous experience working in a student services department in acommunity college setting is preferred. Access to reliabletransportation is required in order to administer placement teststo students in local high schools and other facilities. And/or avalid driver's license in good standing with violation points lessthan five (5).Must pass College Board and other vendor proctorcertification assessments within sixty (60) days of hire. Onsitetraining for certification assessments is provided. Applicantscannot be enrolled as an undergraduate student at any time, at anyinstitution while employed in this position.

Positions are available on the Essex, Catonsville, and Dundalk,and Owings Mills campuses

Schedule

There is a significant need for candidates who are available towork shifts Monday, Wednesday, Thursday, and Saturday. Evening and weekend availability is strongly preferred, along withthe flexibility to work at multiple locations as needed.

• Monday/Tuesday shifts: 8:30 AM – 2:00 PM and 11:30 AM – 5:00PM
• Wednesday/Thursday shifts: 8:30 AM – 2:00 PM, 11:30 AM – 5:00 PM,1:30 PM- 7PM (3:00 PM - 8:30 PM during full semesters)
• Friday: 8:30 AM – 2:30 PM, 11:00 AM – 4:30 PM
• Saturday: 8:30 AM – 2:00 PM

Class Specific Essential Duties

1. Greet and respond to electronic, in person or telephoneinquiries from students and visitors in a timely manner.
2. Schedule, record attendance, verify identity, and explaindepartmental and specific test rules to each examinee.
3. Secure and prepare test materials for return to the designatedparty.
4. Comply with the written directions and review and/or obtainclarification when needed of the testing requirements for each testadministered in the Testing Center.
5. Provide testing accommodations to students with disabilitieswho are approved for such services per the written directive of theOffice of Disability Support Services
6. Uphold testing room procedures designed to maintain testintegrity and perform security checks regularly throughout theday.
7. Perform basic technical support to fix issues related to thetechnology within the Testing Center and troubleshoot minortechnical issues during the testing process as per establishedpolicies.
8. Prepare test materials and administer the placement test oncampus and at local high schools and other facilities
9. Communicate any instances of academic dishonesty, majortechnical issues and student/faculty concerns to the Testing CenterAdministrator on duty.
10. Maintain clean and safe Testing Center environment and performdaily Testing Center opening and closing procedures.
11. Attend an annual all staff recertification training.

Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties asassigned.

CCBC Part Time Benefits At A Glance

BENEFIT SUMMARY

Supplemental (Retirement Annuities) 403(b) and 457(b)

• Tax-sheltered annuities – 403(b). Payroll salary reductionauthorization is needed. The form is available on SharePointForms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBCemployees (Adjunct Faculty, Part Time Associates and Full Timeemployees).
• Roth 403(b) is a savings feature that is available when youopen a 403(b) account. The Roth 403(b) savings feature allowsemployees to contribute after-tax dollars and then withdrawtax-free dollars from their account upon retirement. The Roth403(b) savings feature is only offered by the following vendors:TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, PartTime Associates and Full Time employees are eligible to save forretirement using the Roth 403(b) savings feature. Employees maycontribute traditional pre-tax 403(b) dollars and Roth 403(b)post-tax dollars simultaneously. The savings limits are combinedfor the Traditional 403(b) and the Roth 403(b) contributions.
• Deferred Compensation Plan — 457(b) offered through VOYAFinancial Advisors, Inc. The 457(b) salary reduction authorizationform is needed. The form is available on SharePoint Forms/HumanResources Forms.

Parking

Free. Must obtain a parking permit from the Department of PublicSafety to use on all campuses.

Sick and Safe Leave

CCBC is pleased to offer paid sick and safe leave for part-timeemployees. Paid sick and safe leave is earned by all part-timeemployees including credit and non-credit adjunct faculty,part-time associates and other part-time employees.