Proctor

University of North Texas Health Science Center; Fort Worth (TX); On-site; USD 17,908 - 23,419; Part time

Job summary

The University of North Texas Health Science Center is looking for a Proctor to support the testing environment for UNT Health students and academic departments in Fort Worth. This part-time, hourly role focuses on administering computer-based examinations and ensuring protocols are followed.

You will admit students, monitor exams, assist with materials and resolve technical issues on laptops, contributing to a secure and fair testing experience for up to 250 examinees.

Qualifications

• High School diploma and one (1) year of related experience, or equivalent combination of education and experience.
• Exceptional customer service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Ability to remain attentive and notice details in a group setting.
• Willingness to document and report student behavior.
• Experience using software and technical resources, particularly in an online environment (i.e. Microsoft Suite).

Responsibilities

• Support the setup and administration of computer-based examinations and other student assessments for class sizes ranging from 20 to 250 students.
• Admit students into a secure testing environment.
• Ensure only appropriate items are permitted in exam room.
• Ensure students comply with all protocols.
• Provide instruction to examinees as needed.
• Assist with distribution and collection of exam materials.
• Collaborate with other proctors to ensure an appropriate assessment environment.
• Monitor student examinations, assessments, and exam review sessions.
• Resolve technical issues that may arise on student laptops during exams.
• Facilitate a secure, fair testing environment for students.

Skills

Customer service

Confidentiality

Communication

Attention to detail

Documentation

Microsoft Suite

Tools

Microsoft Office

Job description

Title: Proctor

Employee Classification: Professional - HRLY

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Division of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: $15.00/hour

FTE: .48

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The mission of the Division Student Affairs is to create solutions for a healthier community by fostering student success. There are multiple functional units within Student Affairs, including the Center for Student Life, the Career Readiness Center, the Center for Academic Performance, the Office of Care and Civility, Testing and Evaluation Services, International Services, the Office of Disability Access, and the Student Assistance Resource Center.

Position Overview

This position is part of the Division of Student Affairs at the University of North Texas Health Science Center (UNT Health) and the Department of Testing and Evaluation Services. This position supports UNT Health students and academic departments with a wide variety of student assessment (examination/testing) activities including administering both in-person and online assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved.

Minimum Qualifications

High School diploma and one (1) year of related experience, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Ability to remain attentive and notice details in a group setting.
• Willingness to document and report student behavior.
• Experience using software and technical resources, particularly in an online environment (i.e. Microsoft Suite).

Preferred Qualifications

• Ability to work collaboratively with fellow employees, faculty, and staff. Attention to detail and accuracy are a must.
• Ability to set and adhere to strict deadlines.
• Desired applicant will place a high priority on customer service.
• Experience in support roles, interacting with clients from multiple levels of an organization, and experience in an academic support environment is preferable.
• Experience proctoring examinations is a plus.
• Possess excellent interpersonal skills and proven written communication skills.
• Comfort level performing tasks before large groups of students (max 250).

Job Duties

• Support the setup and administration of computer-based examinations and other student assessments for class sizes ranging from 20 to 250 students.
• Admit students into a secure testing environment.
• Ensure only appropriate items are permitted in exam room.
• Ensure students comply with all protocols.
• Provide instruction to examinees as needed.
• Assist with distribution and collection of exam materials.
• Collaborate with other proctors to ensure an appropriate assessment environment.
• Perform other student testing duties as assigned.
• Monitor student examinations, assessments, and exam review sessions.
• Observe students during examinations and document/report inappropriate behavior.
• Resolve technical issues that may arise on student laptops during exams.
• Assist students as they take a secure exam to ensure they have an appropriate testing environment.
• Facilitate a secure, fair, and appropriate testing environment for students.
• Resolve exam environment distractions in a timely manner.
• Monitor online content to facilitate the administration of online or remote assessments.
• Ensure students comply with all secure testing protocols.
• Review recorded video content to ensure students comply with secure testing protocols.
• Document and report any instances of inappropriate behavior in the testing environment.
• Ensure students comply with all secure testing protocols.
• Review recorded video content to ensure students comply with secure testing protocols.
• Document and report any instances of inappropriate behavior.

Physical Requirements

• Communicating with others to exchange information.
• Moving self in various positions to perform tasks in tight and confined spaces.
• Sedentary work that primarily involves sitting or standing.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
• Moving about to accomplish tasks or moving from one worksite to another.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Total hours will vary based on the testing schedule. Approximately 8-19 hours per week, Monday through Friday, depending on the testing schedule.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.