Testing Assistant I

D.r. Horton; Honolulu (HI); On-site; USD 2,066,400 - 3,030,720; Part time

Job summary

The Testing Assistant position at the University of North Texas System in Dallas, Texas, provides frontline services to students and the public. Responsibilities include proctoring tests, managing testing materials, and assisting with registration and data entry.

The role requires strong customer service, good time management, and the ability to work in a fast-paced environment. Part-time hours (27 per week) and a 70% FTE arrangement are offered, with a focus on accurate test administration and

Qualifications

• Minimum Qualifications: High school education or equivalent.
• Knowledge of admissions, registration, testing, and placement policies and procedures.
• Abilities: communicate effectively in oral and written form; work with diverse adult learners.

Responsibilities

• Proctor tests and oversee placement testing for students.
• Enter scores and refer students to appropriate departments after testing.
• Assist with registration, data entry, and testing-related processes.
• Maintain order in testing rooms and handle routine inquiries by phone.
• Use software such as PeopleSoft, Word, Excel, and testing tools.

Skills

Researching information

Time management

Customer service

Education

Associate’s degree

Tools

PeopleSoft

Word

Excel

Job description

Position Information

Title: Testing Assistant I

Location: Dallas, Texas

Salary: Salary commensurate with experience

Full‑time equivalent: 70%

Position Overview

The Testing Assistant provides frontline services to prospective and current students, test takers, and the general public. They assist by providing the necessary materials and parameters for completing exams. Incumbents proctor tests, oversee placement testing for new and returning students, enter scores, and refer students to appropriate departments after testing.

Job Duties

• Assist with department processes including registration, data entry, ensuring completeness of testing applications, test scheduling, and testing room seating arrangements.
• Maintain visual supervision of candidates, observe them carefully to ensure they are working in the right section of the test booklet or answer sheet, and detect collusion, cheating and other improprieties or irregularities.
• Answer telephone and handle multiple lines.
• Handle routine office inquiries.
• Use software such as PeopleSoft, Word, Excel, and various testing software.
• Perform other duties, tasks and assignments as required.

Work Schedule

27 hours per week (part‑time). Schedule varies based on office needs.

Requirements

• Minimum Qualifications: High school education or equivalent is required.
• Knowledge of policies and procedures related to admissions, registration, testing, and placement; assessment and interpretation and application of test results; applicable local, state, and federal laws and regulations; available college and community resources and programs.
• Skills: researching and locating information on college website or community‑based organizations; good time management; providing excellent customer service.
• Abilities: utilize computer technology and operate office equipment; work with adult learners of various ethnic and cultural backgrounds; remain calm in difficult situations and offer viable solutions; effectively communicate in oral and written form; work collaboratively in a fast‑changing environment; follow protocols and escalation procedures.
• Preferred Qualifications: Associate’s degree in a relevant field and at least one year of experience in an administrative or similar environment.

Other Information

Driving university vehicle: No.

Security Sensitive: This is a Security Sensitive Position.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit—and takes actions to prevent—discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.