Procore Solutions Engineer | Enterprise Support

Sky Mavis; St. Louis (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Bonus

Medical, dental and vision plans

401k

Generous PTO and holidays

Learning & development programs

Job summary

Clayco is seeking an experienced Procore Support Engineer to join our St. Louis team. You will manage day-to-day Procore administration, user access, and configuration, ensuring enterprise-wide governance and consistent workflows.

The ideal candidate brings construction tech experience, strong problem-solving, and excellent communication. This safety-sensitive role requires collaboration with project teams and IT to support Procore deployments across the enterprise.

Qualifications

• Experience supporting construction technology systems, with Procore strongly preferred.
• Solid understanding of construction management processes and the financial workflows that support project planning and execution.
• Strong analytical and troubleshooting skills.
• Self-motivated with the ability to work independently and collaborate effectively within a team.
• Excellent communication and customer service skills.
• Capacity to produce clear, structured technical documentation.
• Prior experience administering Procore or similar PMIS (Kahua, Prolog, e-Builder, ProjectSite).
• Familiarity with enterprise software governance models.
• Experience supporting a multi-instance or large-scale software deployment.
• Exposure to training development, change management, or process improvement disciplines.

Responsibilities

• Provide day-to-day administration of Procore, including user permission maintenance, tool configuration, integration variance reporting, and troubleshooting.
• Support end users through ticket resolution, technical and process guidance, and escalation management.
• Monitor system performance, oversee maintenance cycles, and coordinate with Procore support as needed.
• Assist with updates, new feature evaluation, maintenance releases, and rollout planning.
• Develop and maintain internal documentation including SOPs, work instructions, and other support materials.
• Collaborate with functional area leaders to align Procore configurations with business requirements and workflows.
• Participate in quality assurance checks to ensure governance compliance across all Procore instances.
• Support the Procore Support Manager in delivering enterprise-wide communication around Procore education resources, updates, and best practices.

Skills

Procore experience

Analytical thinking

Customer service

Technical documentation

Team collaboration

Tools

Kahua

Prolog

e-Builder

ProjectSite

Job description

Clayco is seeking an experienced Procore Support Engineer to join our St. Louis team. You will manage day-to-day Procore administration, user access, and configuration, ensuring enterprise-wide governance and consistent workflows.

The ideal candidate brings construction tech experience, strong problem-solving, and excellent communication. This safety-sensitive role requires collaboration with project teams and IT to support Procore deployments across the enterprise.