Procore Support Engineer – Construction Tech Leader

Gilder Search Group; Phoenix, Northern (AZ, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

Clayco is seeking an experienced Procore Support Engineer to join our Phoenix, AZ team. You will administer Procore across multiple project instances, support end users, and uphold enterprise standards and governance.

You will collaborate with project teams and system admins to optimize Procore usage, roll out updates, and create clear internal documentation. The role emphasizes strong problem solving, communication, and process improvement in a fast-paced environment.

Qualifications

• Experience supporting construction technology systems, with Procore strongly preferred.
• Solid understanding of construction management processes and the financial workflows that support project planning and execution.
• Strong analytical and troubleshooting skills.
• Self-motivated with the ability to work independently and collaborate effectively within a team.
• Excellent communication and customer service skills.
• Capacity to produce clear, structured technical documentation.
• Proven ability to manage multiple priorities in a fast-paced operational environment.
• Prior experience administering Procore or similar PMIS (Kahua, Prolog, e-Builder, ProjectSite).
• Exposure to training development, change management, or process improvement disciplines.

Responsibilities

• Provide day-to-day administration of Procore, including user permission maintenance and tool configuration.
• Support end users through ticket resolution, guidance, and escalation management.
• Monitor system performance and coordinate with Procore support for maintenance.
• Assist with updates, new feature evaluation, maintenance releases, and rollout planning.
• Develop and maintain internal documentation including SOPs and work instructions.
• Collaborate with leaders to align Procore configurations with business workflows.
• Participate in quality assurance checks to ensure governance across all Procore instances.
• Support the Procore Support Manager with enterprise-wide communications and education resources.

Skills

Procore

Construction technology

Technical documentation

Tools

Kahua

Prolog

e-Builder

ProjectSite

Procore

Job description

Clayco is seeking an experienced Procore Support Engineer to join our Phoenix, AZ team. You will administer Procore across multiple project instances, support end users, and uphold enterprise standards and governance.

You will collaborate with project teams and system admins to optimize Procore usage, roll out updates, and create clear internal documentation. The role emphasizes strong problem solving, communication, and process improvement in a fast-paced environment.