PROCESSOR TRAINEE

Goodwill Industries of Southern New Jersey and Phi; Lumberton Township (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-Term Disability

Long-Term Disability

PTO/Holidays

Discounts

Credit Union

Voluntary Benefits

Mylo

Job summary

Goodwill Industries of Southern New Jersey and Phi in Lumberton, NJ is seeking a Processor to sort, price, tag, and stock donated goods. You will support softline and hardline categories and help maximize store sales through accurate pricing and dedicated donation processing.

Duties include barcoding, customer service, and standing duties on the sales floor; you will rotate into related roles when needed and keep work areas neat and safe. Regular attendance and flexible scheduling are required.

Qualifications

• Customer service ability to meet customer needs and resolve issues.
• Honesty and integrity in the workplace.
• Reliable and timely in performing duties.
• Enthusiastic attitude and energy in tasks.
• Accurate and thorough in processing donations and pricing.
• Ability to communicate in English, both verbally and written.
• Must be able to work a flexible schedule, including nights, weekends, and long hours when needed.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Process incoming softline and hardline goods, including clothing and furniture.
• Maintain high quality in processing and pricing items.
• Stock shelves and ensure neat, clean work areas.
• Provide customer and donor assistance and greet customers.

Skills

Customer Service

Honesty/Integrity

Reliability

Enthusiastic

Accuracy

English Communication

Flexible Schedule

Job description

Job Details

Job Location: Lumberton Store - Lumberton, NJ 08048

Salary Range: $16.50 - $16.50 Hourly

Travel Percentage: None

The Processor sorts, processes, and stocks softline and hardline goods. This position prices and tags items to achieve highest dollar return and assumes responsibility for quality of donations processed. Processors will be assigned as Softline or Hardline specialists and are promoted from Processor Trainees into this title.

SPECIFIC DUTIES

• Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
• Responsible to process all incoming softline and hardline goods as assigned, including clothing, household, and furniture items. Maintains high quality in processing goods.
• Generates a minimum of $10,00.00 in store sales from items processed during every two week production period.
• Maintains accurate and consistent prices for selected items or housewares. Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.
• Performs duties as Barcoder and Donation-Utility Associate when needed. If working at Benigno Retail Operations Center, performs duties as a Material Handler, Baler, and Warehouse Helper when needed. Will receive additional cross-training as Customer Service Associate.
• Stocking sales floor as assigned.
• Keeps work area and surrounding area neat, clean, and orderly.
• Follows all customer service guidelines; strives to provide exceptional customer service at all times.
• Assist customers/donors as required, including accepting donations and selling merchandise.
• Regular attendance is required.
• All other duties as assigned.

Benefits Overview:

Benefit eligibility is tied to whether you are a full-time employee or part-time employee.

• Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

• Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Honesty/Integrity Ability to be truthful and be seen as credible in the workplace.
• Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.
• Reliability The trait of being dependable and trustworthy.
• Enthusiastic Ability to bring energy to the performance of a task.
• Accuracy Ability to perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.

Physical Demand and Work Environment

Physical Demands

Lift/Carry

Stand F (Frequently)

Walk F (Frequently)

Sit N (Not Applicable)

Handling / Fingering C (Constantly)

Reach Outward C (Constantly)

10 lbs. or less 11-20 lbs.

21-50 lbs.

51-100 lbs.

Over 100 lbs.

F (Frequently)

F (Frequently)

O (Occasionally)

O (Occasionally) N (Not Applicable)

Reach Above Shoulder C (Constantly)

Push/Pull

Climb N (Not Applicable)

12 lbs. or less

F (Frequently)

Crawl N (Not Applicable)

13-25 lbs.

F (Frequently)

Squat or Kneel O (Occasionally)

26-40 lbs.

F (Frequently)

Bend C (Constantly)

41-100 lbs.

O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5 hours/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5 hours/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Ability to be flexible and assist other areas of the store when needed.

Vision corrected to within normal limits.

Ability to work well in a hectic work environment with occasional periods of high stress.