PROCESSOR TRAINEE

Goodwill Industries of Southern NJ and Philadelphia; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a Processor to sort, price, and stock softline and hardline donations at our retail location in Philadelphia. The role emphasizes accurate pricing, quality processing, and customer service support to donors and shoppers.

As a Processor, you may be cross-trained as Barcoder or Donation-Utility Associate and may assume other duties as needed. Regular attendance and safety compliance are required in a fast-paced environment.

Qualifications

• Customer service ability to assist donors and shoppers.
• Attention to detail for pricing and stocking.
• Reliable attendance and safety compliance.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Sort, price, and stock softline and hardline donations.
• Tag items to maximize store profitability.
• Support cross-training as Barcoder or Donation-Utility.
• Assist customers/donors and maintain a clean workspace.

Skills

Customer Service

Integrity

Attention to Detail

Teamwork

Flexibility

Job description

The Processor sorts, processes, and stocks softline and hardline goods. This position prices and tags items to achieve highest dollar return and assumes responsibility for quality of donations processed. Processors will be assigned as Softline or Hardline specialists and are promoted from Processor Trainees into this title.SPECIFIC DUTIESFollow all Goodwill policies and safety procedures. Must possess professional etiquette.Responsible to process all incoming softline and hardline goods as assigned, including clothing, household, and furniture items. Maintains high quality in processing goods.Generates a minimum of $10,00.00 in store sales from items processed during every two week production period.Maintains accurate and consistent prices for selected items or housewares. Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.Performs duties as Barcoder and Donation-Utility Associate when needed. If working at Benigno Retail Operations Center, performs duties as a Material Handler, Baler, and Warehouse Helper when needed. Will receive additional cross-training as Customer Service Associate.Stocking sales floor as assigned.Keeps work area and surrounding area neat, clean, and orderly.Follows all customer service guidelines; strives to provide exceptional customer service at all times.Assist customers/donors as required, including accepting donations and selling merchandise.Regular attendance is required.All other duties as assigned.Benefits Overview:Benefit eligibility is tied to whether you are a full-time employee or part-time employee.Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.Honesty/Integrity Ability to be truthful and be seen as credible in the workplace.Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.Reliability The trait of being dependable and trustworthy.Enthusiastic Ability to bring energy to the performance of a task.Accuracy Ability to perform work accurately and thoroughly.Ability to communicate and understand instructions, both verbal and written, in English.Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.Physical Demand and Work EnvironmentPhysical DemandsLift/CarryStand F (Frequently)Walk F (Frequently)Sit N (Not Applicable)Handling / Fingering C (Constantly)Reach Outward C (Constantly)10 lbs. or less 11-20 lbs.21-50 lbs.51-100 lbs.Over 100 lbs.F (Frequently)F (Frequently)O (Occasionally)O (Occasionally) N (Not Applicable)Reach Above Shoulder C (Constantly)Push/PullClimb N (Not Applicable)12 lbs. or lessF (Frequently)Crawl N (Not Applicable)13-25 lbs.F (Frequently)Squat or Kneel O (Occasionally)26-40 lbs.F (Frequently)Bend C (Constantly)41-100 lbs.O (Occasionally)N (Not Applicable) Activity is not applicable to this occupation.O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5 hours/day)F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5 hours/day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hours/day)Ability to be flexible and assist other areas of the store when needed.Vision corrected to within normal limits.Ability to work well in a hectic work environment with occasional periods of high stress.