PROCESSOR TRAINEE

Goodwill Industries of Southern New Jersey and Phi; Philadelphia (Philadelphia County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Life Insurance

AD&D

Short-Term Disability

Long-Term Disability

PTO/Holidays

Discounts

Credit Union

Voluntary Benefits

Mylo

Job summary

Goodwill Industries of Southern New Jersey and Phi is seeking a Processor at the Whitman Plaza Store in Philadelphia, PA. The role involves sorting, processing, pricing, tagging, and stocking softline and hardline goods to maximize store profitability.

You may rotate as Softline or Hardline specialist and could be cross-trained into related duties. Responsibilities include following policies, ensuring item quality, assisting donors and customers, and maintaining a neat, safe work area.

Qualifications

• Ability to meet customer needs and resolve concerns in a friendly, efficient manner.
• Integrity and trustworthiness in the workplace.
• Sound and timely decisions to support store goals.
• Ability to work flexible schedules including nights, weekends, and long hours.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Process incoming softline and hardline goods and maintain quality.
• Generate sales from processed items during production periods.
• Maintain accurate and consistent prices for items and housewares.
• Perform Barcoder and Donation-Utility duties as needed; cross-train for other roles.
• Stock the sales floor and keep areas neat and orderly.
• Provide exceptional customer service to donors and customers.

Skills

Customer service

Honesty

Reliability

Communication (English)

Flexibility

Attention to detail

Teamwork

Job description

Job Details

• Job Location: Whitman Plaza Store - Philadelphia, PA 19148
• Salary Range: $16.50 - $16.50 Hourly
• Travel Percentage: None

The Processor sorts, processes, and stocks softline and hardline goods. This position prices and tags items to achieve highest dollar return and assumes responsibility for quality of donations processed. Processors will be assigned as Softline or Hardline specialists and are promoted from Processor Trainees into this title.

SPECIFIC DUTIES

1. Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
2. Responsible to process all incoming softline and hardline goods as assigned, including clothing, household, and furniture items. Maintains high quality in processing goods.
3. Generates a minimum of $10,00.00 in store sales from items processed during every two week production period.
4. Maintains accurate and consistent prices for selected items or housewares. Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.
5. Performs duties as Barcoder and Donation-Utility Associate when needed. If working at Benigno Retail Operations Center, performs duties as a Material Handler, Baler, and Warehouse Helper when needed. Will receive additional cross-training as Customer Service Associate.
6. Stocking sales floor as assigned.
7. Keeps work area and surrounding area neat, clean, and orderly.
8. Follows all customer service guidelines; strives to provide exceptional customer service at all times.
9. Assist customers/donors as required, including accepting donations and selling merchandise.
10. Regular attendance is required.
11. All other duties as assigned.

Benefits Overview

• Benefit eligibility is tied to whether you are a full-time employee or part-time employee.
• Full‑time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part‑time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.
• Part‑time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

1. Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
2. Honesty/Integrity Ability to be truthful and be seen as credible in the workplace.
3. Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.
4. Reliability The trait of being dependable and trustworthy.
5. Enthusiastic Ability to bring energy to the performance of a task.
6. Accuracy Ability to perform work accurately and thoroughly.
7. Ability to communicate and understand instructions, both verbal and written, in English.
8. Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
9. Ability to be flexible and assist other areas of the store when needed.
10. Vision corrected to within normal limits.
11. Ability to work well in a hectic work environment with occasional periods of high stress.

Physical Demand and Work Environment

• Physical Demands
• Lift/Carry 10 lbs. or less 11-20 lbs. 21-50 lbs. 51-100 lbs. Over 100 lbs. F (Frequently) F (Frequently) O (Occasionally) O (Occasionally) N (Not Applicable)
• Stand F (Frequently) Walk F (Frequently) Sit N (Not Applicable) Handling / Fingering C (Constantly) Reach Outward C (Constantly)
• Reach Above Shoulder C (Constantly)
• Push/Pull F (Frequently) F (Frequently)
• Climb N (Not Applicable) 12 lbs. or less F (Frequently)
• Crawl N (Not Applicable) 13-25 lbs. F (Frequently)
• Squat or Kneel O (Occasionally) 26-40 lbs. F (Frequently)
• Bend C (Constantly) 41-100 lbs. O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5 hours/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5 hours/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hours/day)