Processor Assistant

TEKsystems; Pensacola (FL); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Hybrid work schedule

Training & development

Job summary

TEKsystems is seeking a Processor Assistant to provide administrative support to mortgage processors, helping gather and verify documents for underwriting submissions in a hybrid Pensacola role.

You will collect and review income, assets, title, HOI, and other materials, assist with Initial Credit Review scrubs, and support a fast-paced underwriting workflow while maintaining high accuracy and member experience.

Qualifications

• Customer service experience in retail or restaurant settings.
• Strong multitasking and time-management abilities.
• Excellent communication via phone and email.
• Excel and SharePoint experience is a plus.

Responsibilities

• Provide administrative support to Processors to improve efficiency and member experience.
• Collect and verify mortgage applications and supporting documentation for underwriting submission.
• Evaluate documentation for Initial Credit Review submissions and scrub for readiness.

Skills

Customer service

Multitasking

Time management

Phone etiquette

Excel

Tools

Excel

SharePoint

Job description

Processor Assistant

Processor Assistant

Start Date

September 8th

Schedule

Monday - Friday; 8:00am - 5:00pm

Job Description

• Provide administrative support to Processors, enabling them to focus on direct member and realtor engagement, improving communication, efficiency, and overall member experience.
• Collect, review, follow-up, and verify mortgage applications and supporting documentation, including income, assets, title, appraisal, and homeowner's insurance (HOI), ensuring completeness and accuracy for underwriting submission.
• Evaluate and gather documentation required for Initial Credit Review (ICR) submissions and perform scrub reviews to ensure file readiness and minimize underwriting pends.

Requirements

• No time off for 6 months
• Must have distraction free work environment at home
• Direct access to plug into router

Skills and Qualifications

• Customer service experience within a retail or restaurant setting
• Strong multitasking skills
• Time management and organization
• Phone etiquette and communication
• Excel and SharePoint experience is a plus

Work Environment

• Hands-on training and development provided
• Room for long-term advancement

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Pensacola, FL.

Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.