Payment Processing Clerk

RoShay Services; East Lansing (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

RoShay Services is seeking a Payment Processing Associate to support high-volume, mission-critical payment transactions for public-sector and commercial clients. The role focuses on reviewing and verifying payment information, ensuring accuracy, and escalating complex discrepancies as needed.

You will operate within a fast-paced, regulated environment, adhering to defined procedures and accuracy standards. Key duties include resolving discrepancies using payment platforms and imaging tools,

Qualifications

• Strong attention to detail and accuracy in processing transactions.
• Ability to follow defined procedures and meet quality expectations.
• Comfort working in high-volume, fast-paced environments.
• Proficiency with relevant payment processing systems and document/image review tools.
• Strong problem-solving skills and effective escalation judgment.

Responsibilities

• Review, process, and verify payment information using established procedures.
• Ensure data accuracy and complete exception reconciliation.
• Research and resolve discrepancies using technology platforms and imaging tools.
• Escalate complex or unresolved cases according to policy.
• Maintain quality, accuracy, and accountability in a performance-driven environment.
• Contribute to continuous improvement efforts.

Skills

Attention to detail

Procedural discipline

Work in fast-paced environments

Payment processing systems

Problem-solving

Job description

Payment Processing Associate responsible for supporting high-volume, mission-critical payment transaction processing for public-sector and commercial clients.

Key Duties Include

• Review, process, and verify payment information using established procedures.
• Ensure data accuracy and complete exception reconciliation.
• Research and resolve discrepancies using technology platforms and imaging tools.
• Escalate complex or unresolved cases according to policy.
• Maintain quality, accuracy, and accountability in a performance-driven environment.
• Contribute to continuous improvement efforts.

Required Qualifications And Skills

• Strong attention to detail and accuracy in processing transactions.
• Ability to follow defined procedures and meet quality expectations.
• Comfort working in high-volume, fast-paced environments.
• Proficiency with relevant payment processing systems and document/image review tools.
• Strong problem-solving skills and effective escalation judgment.