Payments Processing & Settlement Specialist

Stride Bank Na; Enid (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Stride Bank Na is seeking a Processing Specialist I to support payment products, including development, balancing, settlement, and related support systems. You will perform daily tasks such as reviewing reports, preparing correspondence, and coordinating settlement activities.

You will assist with ITS Prepaid Payroll program correspondence, respond to client inquiries, research issues, and escalate to a supervisor as appropriate, while helping teammates during absences.

Qualifications

• Associate degree in a business-related field is required.
• 1-3 years’ experience as a teller or similar retail banking role, or 3+ years in related work.

Responsibilities

• Maintain knowledge of and implement processes for payment products including development, balancing, settlement, and support systems.
• Review reports and prepare correspondence as part of daily tasks in Payments and Prepaid products.
• Assist with correspondence related to the ITS Prepaid Payroll program.
• Address client inquiries and research issues to resolve problems in a timely manner; escalate to supervisor as appropriate.
• Support department teammates during absences and perform other duties as assigned.

Skills

Data entry accuracy

Organization & prioritization

Communication skills

Critical thinking

Problem solving

Education

Associate degree in business-related field

Tools

Microsoft Excel

Microsoft Office

Job description

Stride Bank Na is seeking a Processing Specialist I to support payment products, including development, balancing, settlement, and related support systems. You will perform daily tasks such as reviewing reports, preparing correspondence, and coordinating settlement activities.

You will assist with ITS Prepaid Payroll program correspondence, respond to client inquiries, research issues, and escalate to a supervisor as appropriate, while helping teammates during absences.