Payment Processor

Paylocity; Richardson (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Paylocity in Richardson, TX is seeking a Payment Services Specialist responsible for processing payments (ACH, wire, branch deposits, ATM/mobile deposits), ensuring accuracy and timeliness, and adhering to department procedures and regulations.

You will interface with internal and external members to resolve questions, perform daily balancing, and provide back-up coverage across Payment Services as needed, while maintaining high quality member service.

Qualifications

• Two to four years of credit union or banking experience with ACH or wire processing preferred.
• Strong interpersonal and communication skills for internal/external member interactions.
• Proficiency with standard computer software and payments processing systems.

Responsibilities

• Process payments accurately and within established timelines (ACH, wire, branch deposits, ATM/Mobile deposits, etc.).
• Interface with internal/external members to resolve account inquiries and problems.
• Perform daily balancing of spreadsheets and related general ledgers.

Skills

Interpersonal skills

Tact & diplomacy

Computer literacy

Education

High school diploma/GED

Some college/technical school preferred

Job description

Description

Position Purpose and Objectives

Under limited supervision, this position processes payments according to department procedures, and other federal regulations. Employee evaluates and processes exception items and interfaces with internal/external members on matters relating to payment services functions and acts as necessary. Employee provides quality member service to internal and external members that meets and exceeds expectations. In addition, this position cross-trains on all aspects of Payment Services.

Major Duties and Essential Functions

• Processes payments accurately and within established timelines and according to procedures. Payments include but are not limited to the following: Wire Transfer, Branch Capture, ATM and Mobile Deposits, Bank by Mail transactions, Return Deposit Items, In-clearing and ACH.
• Interface with internal/ external members to resolve member account problems and inquiries.
• Performs daily balancing of spreadsheets and balancing of related general ledgers.
• Back-up in all other areas of Payment Services as needed on a daily, monthly, quarterly, or yearly basis.
• Other duties as required or assigned.

Positions directly supervised:

None

Requirements

Specific knowledge, skills, and abilities required for this position:

Work involves interpersonal relationships for the purpose of exchanging technical, important or sensitive information where discussion, interpretation and explanation may be required. Tact and diplomacy are required. Ability to operate desk top computer and associated peripheral equipment and use Credit Union software programs necessary.

Education: High school diploma/GED with some college/technical school preferred.

Experience: Two to four year’s prior credit union or banking experience with ACH or wire processing preferred.

Grade 6