Processing Specialist I

Socket.dev; Arizona; On-site; USD 22,000 - 28,000; Full time

Job summary

Verra Mobility is hiring for a data-entry clerical role within the Operations Group. The position focuses on reviewing and processing photo enforcement events, following established procedures and scripts, and maintaining high accuracy and timely reporting.

The role requires attention to detail, dependability, and the ability to document issues as needed. You will report to the Operations Supervisor and collaborate with various teams to ensure quality outcomes.

Qualifications

• High School diploma or GED required.
• Excellent written and verbal communication.
• Ability to work with minimal supervision and meet deadlines.
• Strong attention to detail and accuracy in data entry.
• Proficiency with standard office software and web-based tools.
• Ability to adapt to changing procedures and scripts.

Responsibilities

• Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
• Align processing determinations with client-specific instructions.
• Adapt processing behaviors based on feedback or rules changes.
• Meet production and quality goals set by the Processing Department.
• Access performance reports and interpret data as needed.
• Perform additional clerical duties as assigned.

Skills

Strong communication skills

Attention to detail

Multi-tasking

Dependability

Follow procedures

Education

High School diploma or GED

Tools

Outlook

Teams

Web browsers

Job description

About This Team and Role

This position involves the review and processing of photo enforcement events, which is a clerical and data entry-based task. Candidates must be able to follow basic procedures and scripts to function in the role. The position requires strong attention to detail, a high level of quality, strong problem-solving skills, dependability, and a demonstrated ability to document and report issues as needed. This position reports within the Operations Group and will report to the Operations Supervisor.

What You’ll Do

• Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
• Align processing determinations and escalated actions to written instructions that are client specific.
• Adapt processing behaviors based on feedback or rules documentation changes.
• Achieve production and quality goals as assigned by the Processing Department.
• Utilize basic computer skills to access and interpret performance reporting.
• Other office/clerical duties as assigned.

What You'll Need

• High School diploma or GED.
• Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
• Professionalism and the ability to work well with different groups of people.
• Self-motivated, quality driven individual with a strong attention to detail.
• Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment.
• Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
• Ability to sit for long periods of time for data entry/event processing.

Verra Mobility Values

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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