Processing Operations Lead — Training & Growth

Goodwill Industries of South Florida; Coral Gables (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Industries of South Florida is seeking a Processing Lead to assist the Supervisor Processing and Senior Assistant Manager in store operations, personnel management, and financial performance. This role includes training and cross-training staff to ensure the store processes donations efficiently and maintains accurate records.

The position also focuses on optimizing production, pricing, and rotation of merchandise for sale, while delivering excellent customer service and maintaining a

Responsibilities

• Manage collections and ensure proper processing and separation of incoming donations.
• Maximize used goods processing using the Kaizen system; sort, prepare, and price items for sale; meet production goals.
• Maintain weekly merchandise rotation and strive to exceed sales goals.
• Generate daily, weekly, and monthly store reports; keep records current and accurate.
• Ensure stockroom production in textile and hard goods meets goals; minimize waste.
• Train and cross-train all levels of store personnel to maintain efficiency.
• Provide excellent customer service to shoppers, donors, and employees; maintain a clean processing area.

Job description

Goodwill Industries of South Florida is seeking a Processing Lead to assist the Supervisor Processing and Senior Assistant Manager in store operations, personnel management, and financial performance. This role includes training and cross-training staff to ensure the store processes donations efficiently and maintains accurate records.

The position also focuses on optimizing production, pricing, and rotation of merchandise for sale, while delivering excellent customer service and maintaining a