Processing Coordinator

REALTY ONE GROUP NJ; Clifton (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

REALTY ONE GROUP NJ seeks an organized Real Estate Lead & Partner Relations Coordinator to manage Zillow lead follow-up and coordinate communication between real estate agents, mortgage partners, and title company.

The role ensures timely attention to each lead, connects with the right partners, and tracks progress from inquiry to closing.

Qualifications

• Excellent communication and organizational skills.
• Able to manage multiple leads and keep teams accountable.
• Proficient with CRM systems and multi-channel communication.
• Real estate-related experience preferred (mortgage/title/customer service).

Responsibilities

• Follow up on incoming leads to ensure prompt contact and consistent communication.
• Confirm leads are connected with mortgage and title partners.
• Check in with agents for updates on appointments, client needs, and transaction progress.
• Maintain accurate lead records and follow-up notes in our CRM.
• Identify missed follow-ups and help keep opportunities moving forward.
• Provide regular updates to leadership on lead activity and results.

Skills

Communication

Organization

Follow-up

CRM proficiency

Real estate experience

Job description

We are seeking an organized, proactive Real Estate Lead & Partner Relations Coordinator to manage follow-up on incoming Zillow leads and coordinate communication between our real estate agents, mortgage partners, and title company.

This role helps ensure every lead receives timely attention, is connected with the appropriate partners, and is tracked from initial inquiry through closing.

Responsibilities

• Follow up on incoming leads to ensure prompt contact and consistent communication.
• Confirm leads are connected with our mortgage and title partners.
• Check in with agents for updates on appointments, client needs, and transaction progress.
• Maintain accurate lead records and follow-up notes in our CRM.
• Identify missed follow-ups and help keep opportunities moving forward.
• Provide regular updates to leadership on lead activity and results.

Qualifications

• Strong communication, organization, and follow-up skills.
• Ability to manage multiple leads and hold others accountable professionally.
• Comfortable using a CRM and communicating by phone, text, and email.
• Experience in real estate, mortgage, title, sales support, or customer service preferred.

Compensation

Salary based on experience, plus commission.