Process Trainer: Elevate Collision Shops with Training & Audits

Boyd Group; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Prescription Drug, Dental & V

Vision benefits

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere

Job summary

Boyd Autobody & Glass is seeking a Process Trainer to monitor internal processes, conduct audits, and coach shop teams across multiple locations. The role emphasizes WOW operating principles, performance improvement, and strong collaboration with market leadership.

The position requires travel across Canada West (1 week per month) and a background in collision repair. The company offers a comprehensive benefits package and opportunities for career advancement.

Qualifications

• Post-secondary education or equivalent.
• Minimum of 2 years experience in collision repair or similar role.
• Travel across Canada West will be required (1 week per month).

Responsibilities

• Ensure consistent execution of WOW and train staff in WOW Operating Way.
• Collaborate with General Managers & Market Managers on oversight and coaching plans.
• Prepare audits on KPIs and present findings to market leadership.
• Communicate successes, deficiencies and corrective actions to leadership.
• Support estimators to ensure file closing and DRP billing compliance.
• Onboard new parts personnel and customer service reps at facilities.
• Assist in training initiatives during acquisitions and growth.
• Monitor attendance and training completion.

Skills

Leadership

Communication

Multi-tasking

Attention to detail

Problem solving

Education

Post-secondary education

Tools

MIS software

DOMO

Google Suite

Job description

Boyd Autobody & Glass is seeking a Process Trainer to monitor internal processes, conduct audits, and coach shop teams across multiple locations. The role emphasizes WOW operating principles, performance improvement, and strong collaboration with market leadership.

The position requires travel across Canada West (1 week per month) and a background in collision repair. The company offers a comprehensive benefits package and opportunities for career advancement.