Process Support Engineer III — On‑Site Semiconductor Tool Expert

Applied Materials; Phoenix (AZ); On-site; USD 108,000 - 149,000; Full time

Job summary

Applied Materials in Phoenix, AZ is seeking a Process Support Engineer (PSE) to guide products through their lifecycle, from concept to qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and repair of complex equipment while collaborating with customers and R&D teams.

The Global Field Group ensures tools operate at peak performance for high‑volume production. Travel up to 25%; a STEM degree is required.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 3+ years’ experience in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.

Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Semiconductor capital equipment

Applications or Process Engineering

Education

Bachelor’s Degree in STEM field

Job description

Applied Materials in Phoenix, AZ is seeking a Process Support Engineer (PSE) to guide products through their lifecycle, from concept to qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and repair of complex equipment while collaborating with customers and R&D teams.

The Global Field Group ensures tools operate at peak performance for high‑volume production. Travel up to 25%; a STEM degree is required.