Process Support Engineer II

Applied Materials; Phoenix (AZ); On-site; USD 86,500 - 119,000; Full time

Benefits offered by this job

Comprehensive benefits package supporting growth

Relocation Eligible

Job summary

Applied Materials is seeking a skilled professional for a full-time role based in Phoenix, AZ. This position involves liaison responsibilities between customers and the Business Unit, focusing on tool performance and operational quality assurance. Ideal candidates will have at least 5 years in semiconductor capital equipment and a Bachelor’s degree in a STEM field.

The role offers a competitive salary ranging from $86,500 to $119,000, along with benefits that support personal and professional growth. Travel may be required up to 25% of the time.

Qualifications

• Minimum 5 years in semiconductor capital equipment or a similar high-tech industry.
• Preferred 3+ years in applications or process engineering.

Responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects.
• Work closely with customers to optimize tool performance.
• Check and approve operational quality of system equipment.
• Provide customer support through installation, diagnosis, and repair.
• Maintain knowledge of processes on one or more technologies.

Skills

Customer liaison

Tool performance optimization

Operational quality assurance

Installation and troubleshooting

Process knowledge

Education

Bachelor’s degree in a STEM field

Job description

About the Company

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

What We Offer

• Salary: $86,500.00 – $119,000.00
• Location: Phoenix, AZ
• Benefits: A comprehensive package that supports personal and professional growth.

Key Responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Work closely with customers to optimize tool performance to meet process and integration requirements.
• Check and approve operational quality of system equipment and instruct customers in operation and maintenance.
• Provide highly visible customer support through on‑site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
• Maintain knowledge of three or more processes on one or more technologies.

Experience Requirements

• Minimum 5 years in semiconductor capital equipment or a similar high‑tech industry.
• Preferred 3+ years in applications or process engineering.
• Bachelor’s degree in a STEM field.

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 25% of the time
• Relocation Eligible: Yes

Legal Notice

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.