Process Support Engineer III - ALD

SupportFinity™; Hillsboro (OR); On-site; USD 108,000 - 148,500; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus and stock award programs

Job summary

SupportFinity™ is looking for a Process Support Engineer to provide high-visibility customer support for semiconductor production in Hillsboro, Oregon. You will guide products through their lifecycle and help troubleshoot complex processes while collaborating with R&D and customers.

The ideal candidate has a Bachelor’s degree and 4–7 years of experience in the semiconductor industry. We offer a full-time position with competitive salary and benefits, emphasizing career growth and a supportive work culture.

Qualifications

• 4–7 years of experience in the semiconductor fab or equipment industry.
• Communication proficiency in English.

Responsibilities

• Provide high‑visibility customer support through on‑site installations.
• Develop leading‑edge processes for semiconductor chips.
• Create hypothesis experiments and analyze data with statistics.
• Troubleshoot complex problems and perform root‑cause analyses.
• Communicate effectively with internal stakeholders and customers.
• Serve as a resource for junior colleagues.

Skills

Strong interpersonal and communication skills

Data analysis and troubleshooting

Education

Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build, and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

Compensation and Location

Salary: $108,000.00 - $148,500.00

Location: Hillsboro, OR

Benefits

You’ll benefit from a supportive work culture that encourages learning, development, and career growth while you take on challenges and drive innovative solutions for our customers.

Role Overview

As a Process Support Engineer (PSE), you will guide products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading‑edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOE). You’ll analyze data with statistics and compile reports with high‑level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root‑cause analyses, and resolve difficult process engineering and customer product issues across technologies such as Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal, and Implant.

Role Responsibilities

• Provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading‑edge processes used to manufacture the most advanced semiconductor chips
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high‑level conclusions on technically challenging process engineering experiments
• Troubleshoot complex problems; perform multiple root‑cause analyses; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
• Apply growing knowledge of best practices to offer new perspectives using existing solutions
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; may also lead small projects with manageable risks and resource requirements

Minimum Qualifications

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field
• 4–7 years of experience in the semiconductor fab or equipment industry
• Strong interpersonal and communication skills to explain sensitive information and build consensus among project stakeholders
• Communication proficiency in English

Preferred Qualifications

• Master’s degree or PhD in a related field

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 25% of the time

Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job‑related knowledge, skills, experience, and consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Equal Opportunity Statement

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Contact Information for Accessibility Requests

For accessibility assistance, please contact [e-mail] or call 877‑612‑7547, option 1, and follow the prompts to speak with an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about application status.