Process Support Engineer IV

Applied Materials; Hillsboro (OR); On-site; USD 128,000 - 176,000; Full time

Benefits offered by this job

Comprehensive benefits package

Participation in a bonus and stock award program

Job summary

Applied Materials is seeking a Process Support Engineer in Hillsboro, OR. In this role, you'll guide products through their lifecycle and provide high-visibility customer support through installations and troubleshooting. We're looking for someone with 5+ years in Semiconductor Capital Equipment and a Bachelor’s degree in a STEM field.

You will work closely with customers and R&D to develop processes for semiconductor chips while ensuring clear communication regarding solutions and troubleshooting issues. Join us to be part of a pioneering team that drives technological advancements.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience of 3+ years in Applications or Process Engineering.

Responsibilities

• Liaison between the customer and the Business Unit for projects.
• Provides customer support through on-site installation and troubleshooting.
• Instructs customers in the operation and maintenance of the system.

Skills

Process Engineering

Chemical Vapor Deposition

Atomic Layer Deposition

Troubleshooting

Education

Bachelor’s Degree in STEM field

Tools

Statistical Analysis Software

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary: $128,000.00 - $176,000.00
Location: Hillsboro, OR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Job Description

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading‑edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high‑level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on‑site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies.

Experience Requirements

• Minimum 5 years in Semiconductor Capital Equipment or similar high‑tech industry
• Preferred experience 3+ years in Applications or Process Engineering
• Bachelor’s Degree in STEM field.

Why Join Us

• Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.
• Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.
• Strategic Impact: Your role will directly influence our success and nurture key customer relationships.

Location

Hillsboro, OR (on‑site)

Time Type

Full time

Employee Type

Assignee / Regular

Travel

Yes, 25% of the Time

Relocation Eligible

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job‑related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.