EPI Process Support Engineer

Applied Materials; Richardson (TX); On-site; USD 108,000 - 148,500; Full time

Benefits offered by this job

Comprehensive benefits package

Eligibility for bonuses and stock awards

Relocation assistance

Job summary

Applied Materials is looking for a Process Support Engineer in Richardson, Texas. In this role, you will guide products through their lifecycle, providing on-site support and troubleshooting complex systems. Applicants must have at least 5 years of experience in the semiconductor industry and a Bachelor's degree in a STEM field.

The position offers a collaborative environment, competitive salary, and comprehensive benefits. Opportunities for travel and relocation assistance are available.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 3+ years’ in Applications or Process Engineering.
• Bachelor’s Degree in a STEM field is required.

Responsibilities

• Act as liaison between customer and Business Unit for assigned projects.
• Optimize tool performance to meet customer process requirements.
• Approve operational quality of system equipment.

Skills

Customer support

Problem-solving

Data analysis

Process engineering

Education

Bachelor’s Degree in STEM

Tools

Statistical analysis tools

Process simulation software

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary: $108,000.00 - $148,500.00

Location: Dallas-Richardson, TX

Benefits: https://hrportal.ehr.com/applied/

Process Support Engineer (PSE)

As a Process Support Engineer (PSE), you’ll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading‑edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You’ll analyze data with statistics and compile reports with high‑level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root‑cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Job Description

The Global Field Group (GFG) at Applied Materials is the frontline organization responsible for installing, sustaining, and optimizing the industry’s most advanced semiconductor manufacturing equipment at customer sites around the world. GFG partners closely with customers to ensure tools operate at peak performance, enabling reliable, high‑volume production of leading‑edge chips. Through a combination of deep technical expertise, rapid problem‑solving, and close collaboration with engineering and product teams, GFG plays a critical role in turning innovation into real‑world manufacturing success.

Why Join Us

• Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.
• Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.
• Strategic Impact: Your role will directly influence our success and nurtures key customer relationships.

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on‑site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies.

Experience Requirements

• Minimum 5 years in Semiconductor Capital Equipment or similar high‑tech industry.
• Preferred experience 3+ years’ experience in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.

Location

Dallas, TX (on‑site)

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 25% of the Time
• Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job‑related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Equal Opportunity Employer

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.