Process Owner

Kraft Heinz Company; Champaign (IL); On-site; USD 78,000 - 97,000; Full time

Job summary

Kraft Heinz is hiring a Process Owner at the Champaign plant to oversee 24-hour operations across three shifts under the Production Manager. You will drive safety, quality, productivity, and continuous improvement using KHMS and QRMP standards while coaching your team to meet KPIs.

The role requires strong leadership, planning, and communication skills, with a focus on cost control, asset utilization, and employee engagement. Flexible hours and overtime may be required.

Qualifications

• Education: High School Diploma/GED or equivalent experience required.
• Associate or bachelor’s Degree in a related field preferred.
• Experience: Manufacturing or production environment experience.
• Strong understanding of safety, quality, and operational standards.
• Experience leading teams and driving continuous improvement initiatives.

Responsibilities

• Ensure compliance with KHMS (Kraft Heinz Management System) standards.
• Provide direction and support to direct reports to achieve operational goals and KPIs.
• Ensure compliance with safety, quality, and productivity standards.
• Oversee daily manufacturing needs, including throughput, yield, labor costs, and asset utilization.
• Lead and participate in annual planning, weekly PDCA meetings, DPM meetings, and daily Level 2 meetings.
• Drive continuous improvement initiatives and productivity projects.
• Mentor, coach, and develop team members to enhance skills and performance.
• Promote a culture of empowerment, teamwork, and accountability.
• Conduct performance evaluations and provide feedback to direct reports.
• Ensure employee engagement and commitment to Kraft Heinz business objectives.

Skills

Leadership

Communication

Planning & organizing

Team development

Education

High School Diploma/GED

Associate or Bachelor's Degree

Tools

Microsoft Office

Job description

Job Description Job Description

Under the direction of the Production Manager and with the support of management staff, the Process Owner is responsible for overseeing the day-to‑day operations of the 3 shifts 24 hours operations under his responsibilities. The role ensures the achievement of safety, quality, productivity, sanitation, efficiency, customer service, cost, employee engagement objectives, manages and implement KHMS (Kraft Heinz Management System). The Process Owner will lead, coach, and develop their team to deliver business results, operational improvements, and continuous improvement initiatives. This position requires strong leadership, organizational, and communication skills, as well as a commitment to safety, quality, efficiency, productivity projects (savings) and flexible hours to work off shifts when it is needed.

Key Responsibilities:

• Ensure compliance with KHMS (Kraft Heinz Management System) standards.
• Provide direction, leadership, and support to direct reports to achieve operational goals and KPIs.
• Ensure compliance with safety, quality, and productivity standards.
• Oversee daily manufacturing needs, including throughput, yield, labor costs, and asset utilization.
• Lead and participate in annual planning, weekly PDCA meetings, DPM meetings, and daily Level 2 meetings.
• Drive continuous improvement initiatives and productivity projects.
• Mentor, coach, and develop team members to enhance skills and performance.
• Promote a culture of empowerment, teamwork, and accountability.
• Conduct performance evaluations and provide feedback to direct reports.
• Ensure employee engagement and commitment to Kraft Heinz business objectives.
• Develop, implement, and promote safety programs and safe work practices.
• Ensure compliance with QRMP (Quality Risk Management Process) standards.
• Follow all EHS, HACCP, 5S, and housekeeping procedures.
• Responsible for implement and manage KHMS (Kraft Heinz Management System).
• Conduct root cause analysis (RCA) for incidents and implement corrective actions.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Participate in maintenance planning and plant optimization initiatives.
• Ensure accurate documentation and reporting of production activities.
• Lead problem-solving efforts.
• Maintain accurate records and reports for payroll, inventory, and production metrics.
• Ensure proper documentation for all shifts, including off-shift supervisors.
• Coordinate cleaning activities and periodic checks within the department.
• Ensure employee coverage and shift coordination.
• Collaborate with cross-functional teams to achieve plant goals.
• Communicate effectively with employees, supervisors, and management.
• Lead Daily Performance Meetings (DPM), Level 1 and level 2 meetings as needed.
• Demonstrate flexibility to adjust shifts and work overtime as required.

Qualifications:

• Education: High School Diploma/GED or equivalent experience required.
• Associate or bachelor's Degree in a related field preferred.
• Experience: Proven experience in a manufacturing or production environment.
• Strong understanding of safety, quality, and operational standards.
• Experience in leading teams and driving continuous improvement initiatives.

Skills and Competencies:

• Strong leadership, interpersonal, and communication skills.
• Ability to plan, organize, and prioritize tasks effectively.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and KPI tracking.
• Knowledge of plant document control procedures and record-keeping.
• Ability to write and understand WIs, SOPs, and OPLs.
• Problem-solving and decision-making skills.

Other Requirements:

• Must be a role model of positive attitude and commitment to team success.
• Ability to work well in a team environment and adapt to changing priorities.
• Willingness to work flexible hours, including overtime and shift adjustments.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range: $77,800.00 - $97,300.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
• Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s):

• Champaign Plant

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.

ABOUT US

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

WHY US

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

INCLUSION MATTERS TO US

Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.