Process Optimization Specialist — Remote

Oscar; Dallas (TX); On-site; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Medical, dental, and vision benefits

401(k) plan participation

Job summary

Oscar is seeking an Associate, Process Optimization to join our Eligibility and Billing team. You will lead cross-functional projects, document requirements, build plans, and communicate risk mitigation strategies across multiple initiatives.

The role emphasizes data analysis, process design, and collaboration with business and technical stakeholders, reporting to Senior Manager, Process Improvement. Remote with potential future hybrid options; base pay and benefits shown.

Qualifications

• Bachelor's degree or 3+ years commensurate experience.
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting.
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools.
• 2+ years of experience with end to end project management.
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures.
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies.
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives.
• Mentors team members and promotes colleagues' growth and professional development.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Operations experience

Data analysis

Project management

Lean Six Sigma

Communication

Education

Bachelor's degree or equivalent experience

Tools

Excel

SQL

Python

Job description

Oscar is seeking an Associate, Process Optimization to join our Eligibility and Billing team. You will lead cross-functional projects, document requirements, build plans, and communicate risk mitigation strategies across multiple initiatives.

The role emphasizes data analysis, process design, and collaboration with business and technical stakeholders, reporting to Senior Manager, Process Improvement. Remote with potential future hybrid options; base pay and benefits shown.