Process Optimization Associate, Network Operations

Oscar Health; Phoenix (AZ); Hybrid; USD 92,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

11 paid holidays

Paid sick time

Parental leave

401(k) plan participation

Life and disability insurance

Paid wellness time

Job summary

Oscar Health is seeking a detail-oriented Process Management Associate for its Network Operations Team in Tempe, AZ. The role focuses on analyzing and improving business processes, collaborating with cross-functional partners, and implementing process improvements to drive efficiency.

Hybrid work requires in-office presence with three days on site weekly. Qualified candidates have a Bachelor's degree or 3+ years in process management, and 2+ years using Lean Six Sigma or BPMN.

Qualifications

• Bachelor's degree or 3+ years commensurate experience.
• 3+ years in process management, process improvement or similar.
• 2+ years using process management methodologies (Lean Six Sigma, BPMN or similar).
• 2+ years end-to-end process management and mapping.

Responsibilities

• Analyze and map existing processes; identify improvements.
• Collaborate with stakeholders to gather requirements and objectives.
• Develop and implement process improvement strategies and documentation.
• Lead or contribute to optimization projects and workshops.
• Monitor process performance with metrics and tools; report findings.

Skills

Process management

Process improvement

Lean Six Sigma

BPMN

Education

Bachelor's degree

Job description

Oscar Health is seeking a detail-oriented Process Management Associate for its Network Operations Team in Tempe, AZ. The role focuses on analyzing and improving business processes, collaborating with cross-functional partners, and implementing process improvements to drive efficiency.

Hybrid work requires in-office presence with three days on site weekly. Qualified candidates have a Bachelor's degree or 3+ years in process management, and 2+ years using Lean Six Sigma or BPMN.