Process Leader, Sales & Mktg

Atimaterials; Monroe, Northern (NC, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

RadNet, Inc. is seeking a dedicated professional to manage the ongoing relationship with ATISM customers at their Monroe location. This role is essential to interface with customers and handle all aspects of account management, from quotes to complaints.

The preferred candidate will have a 4-year College Degree with at least 2 years of relevant experience, especially in sales or marketing. This full-time position requires onsite work, ensuring strong customer engagement and reliability in service delivery.

Qualifications

• 2+ years of experience in a sales, marketing, or process engineering environment.
• Experience in an industrial setting is a plus.

Responsibilities

• Manage ongoing working relationships with ATISM customers.
• Enter, book, audit, acknowledge, amend, and log quotes and orders.
• Handle account/invoice discrepancies and complaints.
• Actively engage in Continuous Improvement projects.

Skills

Customer relationship management

Sales/Marketing

Process engineering

Education

4-year College Degree

Job description

Proven to Perform.

From the edges of space to the bottom of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

Primary Purpose of this Job

The primary purpose of this job is to manage the ongoing working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion.

Essential Functions

• Enter, book, audit, acknowledge, amend and log quotes and orders.
• Manage backlog and report status to customers.
• Coordinate customer requests internally and externally (e.g., recert requests, surveys, etc.).
• Manage and leverage customer relationships to maintain and grow.
• Handle account / invoice discrepancies and complaints.
• Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.).
• Track shipments / provide shipping documents to customers.
• Manage long and short-term agreements
• Work directly with customers to improve customer scorecards
• Actively engage in Continuous Improvement projects

Requirements

Basic Requirements

• 4-year College Degree
• 2+ years of experience in a sales, marketing, or process engineering environment

Preferred

• Experience in an industrial setting a plus

*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.

ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

Status

Full-time

Work Arrangement

Onsite