Process Improvement Manager

InfoStride; Austin (TX); Hybrid; USD 95,000 - 120,000; Full time

Job summary

A leading consultancy firm is seeking a seasoned Process Engineering professional in Austin, Texas, to lead business process evaluation and optimization initiatives. The role involves analyzing current workflows and delivering solutions to enhance functionality and user satisfaction. Candidates should have over 8 years of experience in process engineering, strong skills in Lean and Six Sigma methodologies, and a proven track record in process transformation. This position offers a hybrid work arrangement.

Qualifications

• 8+ years of experience in process engineering or operations optimization.
• 5+ years focusing on evaluating and optimizing processes.
• Successful leadership of large-scale process transformation initiatives.

Responsibilities

• Conduct assessments of business processes across departments.
• Engage stakeholders to identify pain points and bottlenecks.
• Document and analyze workflows using Lean and Six Sigma methodologies.
• Design optimized processes and transition plans.
• Translate processes into functional requirements for technology solutions.
• Develop implementation roadmaps and performance metrics.

Skills

Process optimization

Stakeholder management

Data analysis

Lean methodologies

Six Sigma

Process modeling

Communication skills

Tools

Visio

Job description

Work Arrangements: Hybrid

Interview: Web Cam Interview or In Person

Job Description:

The client is seeking a seasoned Process Engineering professional to lead business process evaluation and optimization initiatives in support of operational excellence and digital transformation efforts. This role will focus on analyzing current-state workflows, identifying inefficiencies, and delivering data-driven, actionable solutions that enhance functionality, throughput, and end-user satisfaction.

Key Responsibilities:

• Conduct end-to-end assessments of business processes across designated departments.
• Engage stakeholders to identify pain points, bottlenecks, and improvement opportunities.
• Document and analyze “As-Is” workflows using Lean and Six Sigma methodologies.
• Design optimized “To-Be” processes and transition plans.
• Translate improved processes into functional and non-functional requirements for modular or low-code technology solutions.
• Partner with product, IT, and operations teams to ensure alignment between process improvements and system capabilities.
• Develop implementation roadmaps, change management strategies, and performance metrics to measure ROI.
• Facilitate process mapping workshops, working sessions, and training as needed.

Minimum Qualifications:

• 8+ years of experience in process engineering, operations optimization, or business process improvement.
• 5+ years evaluating and optimizing current-state processes.
• Experience specifying software system requirements to support improved solutions.
• Demonstrated success leading large-scale process transformation initiatives.
• Proficiency with process modeling tools (e.g., Visio).
• Strong facilitation, communication, and stakeholder management skills.
• Experience with operational metrics, workflow optimization, and cross-functional collaboration.

Preferred Qualifications:

• Experience in regulated or government environments.
• Familiarity with process automation or low-code platforms.