Process Improvement & Analytics Lead

TIAA; Frisco (TX); On-site; USD 87,000 - 120,000; Full time

Job summary

TIAA in Frisco, Texas seeks a Business Continuous Improvement Manager to lead improvement projects from research through implementation. You will partner with cross-functional teams, apply Lean/Agile principles, and measure impact with metrics to drive operating efficiency and cost savings.

The role requires 3+ years of delivering complex Power BI and Snowflake solutions, a University degree, and strong change management and program leadership skills in a corporate environment.

Qualifications

• 3+ years of experience developing complex solutions using Power BI and Snowflake.
• University degree preferred; cross-functional project experience is a plus.
• Strong communication and stakeholder management skills required.

Responsibilities

• Conducts process improvement analyses to identify upgrades aligned with business goals.
• Implements complex process enhancements to improve efficiency and cost effectiveness.
• Partners with cross-functional teams to determine needs and strategize solutions.
• Reviews diagnostics to prioritize value creation projects.
• Ensures smooth transition to new programs and measures impact with metrics.
• Coaches and mentors junior staff.

Skills

Agile Methodology

Business Acumen

Problem Solving

Change Management

Program Management

Education

University (Degree) Preferred

Tools

Power BI

Snowflake

Job description

TIAA in Frisco, Texas seeks a Business Continuous Improvement Manager to lead improvement projects from research through implementation. You will partner with cross-functional teams, apply Lean/Agile principles, and measure impact with metrics to drive operating efficiency and cost savings.

The role requires 3+ years of delivering complex Power BI and Snowflake solutions, a University degree, and strong change management and program leadership skills in a corporate environment.