Process Improvement & Analytics Lead

TIAA; Charlotte (NC); On-site; USD 87,000 - 120,000; Full time

Job summary

TIAA in Charlotte, NC is seeking a Business Continuous Improvement Mgmt professional to lead improvement projects from research through implementation. You will collaborate with cross-functional teams, apply metrics to measure impact, and ensure smooth transitions to new programs.

This role emphasizes delivering value through process enhancements that boost efficiency and cost effectiveness. Qualifications include 3+ years of experience developing complex solutions with Power BI and Snowflake,

Qualifications

• 3+ years of experience developing complex solutions using Power BI and Snowflake.
• University degree preferred.
• 5+ years of experience developing complex solutions using Power BI and Snowflake.

Responsibilities

• Conducts process improvement analyses to identify upgrades aligned with business goals.
• Implements complex process enhancements to improve operating efficiency and reduce costs.
• Partners with cross-functional teams to discuss needs and strategize solutions.
• Reviews diagnostics to prioritize value creation projects.
• Ensures smooth transition to new programs and implemented solutions.
• Uses metrics to demonstrate impact of changes on the organization.
• Coaches and mentors lower-level professionals.

Education

University (Degree) Preferred

Tools

Power BI

Snowflake

Job description

TIAA in Charlotte, NC is seeking a Business Continuous Improvement Mgmt professional to lead improvement projects from research through implementation. You will collaborate with cross-functional teams, apply metrics to measure impact, and ensure smooth transitions to new programs.

This role emphasizes delivering value through process enhancements that boost efficiency and cost effectiveness. Qualifications include 3+ years of experience developing complex solutions with Power BI and Snowflake,