Process Improvement Analyst (O2C & P2P Focus)

Sand Cherry Associates, Inc.; Houston (TX); On-site; USD 69,000 - 96,000; Part time

Job summary

Sand Cherry Associates is seeking a Business Process Analyst for a short-term 8-week engagement to support an operational assessment across Operations, O2C, and P2P. You will gather information, document end-to-end workflows, and organize findings to inform practical improvements, working with business, finance, and technology stakeholders.

The role requires detail-orientation, analytical thinking, and the ability to translate input into clear process artifacts.

Qualifications

• 3+ years of experience in business analysis, process improvement, operations analysis, project coordination, or a related consulting environment.
• Foundational experience documenting business processes, workflows, procedures, or requirements.
• Experience creating or updating process maps, swim lane diagrams, workflow documentation, or process narratives.
• Experience using Microsoft Visio or a comparable process mapping tool preferred.

Responsibilities

• Support discovery sessions, workshops, and interviews with stakeholders, process owners, and subject matter experts.
• Capture detailed notes, decisions, open questions, risks, and follow-up actions from stakeholder discussions.
• Assist with observing and documenting how processes are currently performed across Operations, Order to Cash, and Procure to Pay.
• Create and update current-state process maps, including swim lane diagrams that show activities, ownership, handoffs, decision points, systems, and dependencies.
• Document roles and responsibilities across each process and maintain supporting process narratives.
• Collect and organize information related to systems, data flows, reports, controls, metrics, and process handoffs.
• Review existing process documentation, procedures, controls, reports, and other supporting materials for completeness and consistency.
• Help identify manual activities, bottlenecks, unnecessary handoffs, redundancies, process gaps, and areas of complexity.
• Maintain an inventory of process issues and improvement opportunities identified during the assessment.
• Support the categorization of opportunities into quick wins and longer-term initiatives.
• Assist with evaluating potential business impact, risk, complexity, dependencies, and implementation considerations.
• Perform basic qualitative and quantitative analysis to support assessment findings and recommendations.
• Prepare clear, accurate, and visually consistent documentation and presentation materials for business and leadership stakeholders.
• Track deliverables, action items, document versions, and stakeholder feedback throughout the engagement.
• Collaborate closely with the senior consultant and client stakeholders to validate process documentation and incorporate revisions.

Skills

Process mapping

Stakeholder interviewing

Documentation

Data review

Attention to detail

Communication

Time management

Tools

Microsoft Visio

PowerPoint

Excel

Word

Job description

Sand Cherry Associates is seeking a Business Process Analyst for a short-term 8-week engagement to support an operational assessment across Operations, O2C, and P2P. You will gather information, document end-to-end workflows, and organize findings to inform practical improvements, working with business, finance, and technology stakeholders.

The role requires detail-orientation, analytical thinking, and the ability to translate input into clear process artifacts.