Process Engineer – Customer-Focused, Lean Six Sigma

GEON Performance Solutions; Seabrook (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

GEON Performance Solutions is seeking a Process Engineer in Seabrook, TX to optimize processes and provide expert technical support to customers. The role reports to the Quality Manager and emphasizes troubleshooting, education, and cross-functional collaboration.

You will lead process improvements, develop technical specs, and mentor customers in GEON materials while supporting cost savings and quality enhancements across manufacturing operations.

Qualifications

• Bachelor’s degree in a technical field or chemistry.
• Minimum 3+ years of equivalent manufacturing experience providing customer technical assistance.
• IATF experience preferred.
• Ability to listen to customers, troubleshoot quickly, and implement solutions.
• Occasional travel up to 15% may be required.

Responsibilities

• Main point of contact for customer quality issues and coordinate with the commercial team.
• Educate customers on GEON products and benefits to support revenue growth.
• Train and qualify customers in using GEON materials or products.
• Develop and communicate manufacturing processes and specifications.
• Review and release COA’s and participate in Lean Six Sigma improvements.
• Investigate issues, troubleshoot root causes, and coordinate maintenance as needed.
• Lead process installations and changes and drive cost-saving opportunities.
• Support production needs with off-shift or weekend readiness when required.

Skills

Customer technical support

Troubleshooting

Problem solving

Analytical thinking

Communication skills

Team collaboration

Multi-tasking

Interpersonal skills

Education

Bachelor's degree in engineering or chemistry

Job description

GEON Performance Solutions is seeking a Process Engineer in Seabrook, TX to optimize processes and provide expert technical support to customers. The role reports to the Quality Manager and emphasizes troubleshooting, education, and cross-functional collaboration.

You will lead process improvements, develop technical specs, and mentor customers in GEON materials while supporting cost savings and quality enhancements across manufacturing operations.