Process Engineer

Iron Mountain; Richmond (VA); On-site; USD 68,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Job summary

Iron Mountain is seeking a hands-on Process Engineer to optimize Asset Lifecycle Management (ALM) and ITAD operations across multiple facilities. You will analyze workflows from receiving to shipping, map value streams, and develop SOPs to reduce waste and boost productivity.

You’ll collaborate with floor teams, drive Lean improvements, and standardize work practices while ensuring ergonomic and data-tracking enhancements. Domestic travel required.

Qualifications

• 3–5 years of experience in process engineering, industrial engineering, continuous improvement, or related roles.
• Lean principles applied in manufacturing, refurbishment, warehousing, or reverse logistics; Six Sigma Green Belt is a plus.
• Strong analytical and communication skills with ability to train and lead multi-site teams.
• Exposure to ITAD, electronics recycling/refurbishment, serialized asset tracking/WMS, or enterprise IT hardware.
• Bachelor’s degree in Industrial/Manufacturing/Mechanical Engineering and willingness to travel domestically with some international trips.

Responsibilities

• Assess & Improve Floor Operations: observe workflows and partner with operators to align with standard procedures.
• Apply Lean & Eliminate Root Causes: map flows, analyze bottlenecks, and use lean tools to streamline.
• Standardize & Document Workflows: write SOPs and visual aids for multi-site consistency.
• Analyze Capacity & Metrics: study cycle times, labor use, throughput and KPIs.
• Enhance Workstations & Systems: optimize layouts, tooling, and asset tracking systems.

Skills

Process engineering

Lean principles

Analytical skills

Project leadership

Education

Bachelor's degree in Eng

Tools

Excel

Google Sheets

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions?

Process Engineer – Asset Lifecycle Management & ITAD Operations

Job Summary

Iron Mountain Asset Lifecycle Management (ALM) is seeking an experienced and hands‑on Process Engineer to evaluate, standardize, and optimize operational workflows across multiple facilities. Supporting our IT Asset Disposition (ITAD) operations—spanning receiving, sorting, testing, data sanitization, refurbishment, and shipping—this role works directly with floor teams to identify root causes of process gaps, eliminate waste, and implement practical solutions that drive measurable gains in productivity, ergonomics, and quality.

What You’ll Do (Responsibilities)

• Assess & Improve Floor Operations: Visit facilities, observe frontline workflows, and partner with operators and site leaders to identify discrepancies between actual work and standard procedures.
• Apply Lean & Eliminate Root Causes: Map material and information flows, perform root-cause analysis on bottlenecks and rework queues, and use Lean methodologies (5S, VSM, Kaizen, standard work) to streamline operations.
• Standardize & Document Workflows: Author standard operating procedures (SOPs), visual job aids, and work instructions that establish consistent, repeatable practices across multiple sites while accounting for localized variations.
• Analyze Capacity & Metrics: Conduct time and motion studies to assess cycle times, labor utilization, and throughput, tracking KPIs such as first-pass yield, processing time, and unit processing costs.
• Enhance Workstations & Systems: Optimize floor layouts, tooling, and ergonomics to reduce motion waste and fatigue, while collaborating with IT/Operations to streamline serialized asset tracking and data entry.

What You’ll Bring (Skills & Qualifications)

• Professional Experience: 3–5 years of experience in process engineering, industrial engineering, continuous improvement, or related operational optimization roles.
• Lean & Technical Background: Practical expertise applying Lean principles within manufacturing, refurbishment, warehousing, or reverse logistics environments (Lean or Six Sigma Green Belt is a plus).
• Analytical & Communication Skills: High proficiency in spreadsheet modeling (Excel/Google Sheets) to interpret operational data, paired with strong communication and project leadership skills to train and influence multi-site teams.
• Industry Acumen (Preferred): Prior exposure to ITAD, electronics recycling/refurbishment, serialized asset tracking/WMS systems, or enterprise IT hardware (servers, laptops, GPUs, networking).
• Education & Travel: Bachelor’s degree in Industrial, Manufacturing, or Mechanical Engineering (or equivalent experience) and willingness to travel regularly domestically with occasional international trips.

What We Offer (Benefits)

• Competitive salary and benefits packages aligned with your experience level.
• Work‑Life Balance: Generous paid time off, holiday schedules, and travel flexibility.
• Health & Well‑being: Comprehensive medical, dental, vision, wellness programs, and retirement plans.
• Growth: Continuous learning, mentorship, and career advancement within an innovative global organization.

Reasonably expected salary range: $68,400.00 - $85,500.00

Please note that an employee's starting salary may vary based on a variety of factors.

Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.