Operations Team Lead/ Process Assistant

Iron Mountain Incorporated; Perris (CA); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Health and dental benefits starting on

Two weeks paid vacation

Seven paid holidays

401(k) with company match

Employee Stock Purchase Program

Tuition reimbursement

Job summary

Iron Mountain is seeking a skilled Process Assistant/ Warehouse Lead to join our Warehouse & Logistics team in Perris, CA. This role manages daily operations in a cost-effective way, ensuring internal and external customer needs are met and driving a productive environment that supports high service levels.

You will lead shipments, organize inventory, mentor the team to meet KPIs, and collaborate with the Operations Supervisor to ensure quality and compliance.

Qualifications

• 1–2 years of leadership experience in warehouse/logistics.
• Strong knowledge of Warehouse Management Systems (WMS) and KPI monitoring.
• Proven conflict resolution and team-management abilities.
• Physical ability to lift at least 40 lbs and perform related duties.
• Background check and drug screening after offer.

Responsibilities

• Lead daily operational flow: oversee incoming/outgoing shipments, organize merchandise, maintain inventory.
• Collaborate with Operations Supervisor to train staff and address employee issues.
• Mentor staff, monitor performance against KPIs, and prepare operational reports for decision-making.

Skills

Leadership

WMS

KPI monitoring

Conflict resolution

Tools

WMS

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Job Summary

Iron Mountain is seeking a skilled Process Assistant/ Warehouse Lead to join our Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.

What You’ll Do (Responsibilities)

• Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
• Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and elevate employee issues as necessary to maintain open communication.
• Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

What You’ll Bring (Skills & Qualifications)

• Minimum of 1–2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
• Proven ability in conflict resolution and expertly managing team dynamics to foster a productive, efficient, and cohesive work environment.
• Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.
• Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

What We Offer (Benefits)

• Rate: $24.00 $27.00 per hour.
• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Reasonably expected salary range

$51,400.00 - $64,200.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category

Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.