Process Coordinator - NonExempt (Clinic) (103161)

U.S. Dermatology Partners; Bethesda, Silver Spring (MD, MD); On-site; USD 34,000 - 44,000; Full time

Job summary

Paycom - ATS is seeking a Processing Coordinator / EMR Administrator to support the Bethesda-Derm Lab in Silver Spring, MD. This full-time, on-site role focuses on EMR and LIS administration, ensuring accurate transmission and interface maintenance.

The position emphasizes independent work, strong communication with vendors and clients, and collaboration across multiple computer-based systems within the pathology lab ecosystem.

Qualifications

• Experience maintaining Electronic Medical Records (EMR) and Laboratory Information System (LIS).
• Ability to troubleshoot EMR and LIS issues with vendors and clients.
• Strong communication and project management skills.
• Ability to work independently and meet deadlines.

Responsibilities

• EMR troubleshooting and maintenance
• Maintain client interfaces and report transmission status
• Troubleshoot EMR/LIS issues with vendors and clients
• Coordinate with lab LIS vendor and EMR vendors to test and resolve errors
• Monitor daily incoming orders and ensure successful transmission
• Assist with billing charges and CPT codes where applicable
• Liaise across LIS, billing and EMR systems in pathology labs and clinics

Skills

EMR troubleshooting

Project management

Excellent communication

Independent work

Tools

Ellkay

ModMed

NexTech

Athena

LabSoft

EZ Derm

eClinical

Job description

Job Details: Job Location: Bethesda-Derm Lab - Silver Spring, MD, Position Type: Full Time, Salary Range: $25.00 - $32.00Hourly, Job Category: Admin - Clerical, COVID-19 vaccination NOT required for this position.

PROCESS COORDINATOR / EMR ADMINISTRATOR --- NOT A REMOTE POSITION

Job Summary (Summary of the basic functions of the position)

The EMR Coordinator supports the pathology lab by performing duties required to maintain Electronic Medical Records (EMR) and Laboratory Information System (LIS).

Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

Electronic Medical Record Duties:

• EMR troubleshooting
• Maintain client interfaces
• Resolve technical issues with EMR and LIS working with internal and external customers
• Collaborate with personnel in practices, lab LIS vendor, and outside interface EMR vendors, troubleshoot and resolve technical errors, conduct necessary testing process and propose solutions related to compatibility and maintenance, monitor/troubleshoot daily incoming orders and report transmission
• Familiarity with multiple interface vendors (i.e. Ellkay, ModMed, NexTech, Athena, LabSoft, EZ Derm, eClinical) a plus, but not necessary
• Maintain positive relationships with all software vendors and clients to proactively identify issues and offer resolution
• Conduct necessary updates, testing process and propose solutions or improvements
• Liaison for multiple computer-based systems utilized in pathology lab and clinics (LIS, billing, EMR, etc.)
• Daily monitoring/confirmation of EMR transmissions, communicate with programmers and clients to ensure successful transmission of reports
• Assist with billing charges, CPT codes, MIPS, client direct billing, and patient billing
• Complete special projects when required

Skillset Requirements:

• Project management/time management skills – able to set and meet deadlines
• Excellent communication skills both verbally and written – able to speak with vendors, programmers, clients, as well as write a coherent and concise email
• Requires someone who can work independently and efficiently
• Troubleshooting/technical skills

Customer Service:

• Coordinate and collaborate with system vendors, lab personnel, and clients when needed
• Respond professionally to the needs of internal and external customers in timely manner

Quality Assurance:

• Reporting Melanoma Tumor Registry
• Maintains daily, monthly, annual monitoring of various electronic systems with appropriate documentation
• Follows all policies and procedures of the organization

Performs other duties that may be necessary or in the best interest of the organization.