Process Assurance Manager: Risk, Controls & Audit

Assurant; Texas; Hybrid; USD 104,000 - 173,000; Full time

Job summary

Assurant is seeking a Manager, Process Assurance in a hybrid role to strengthen risk, control, and compliance across Connected Living. You will lead 6–10 analysts, develop future leaders, and partner with business leaders to embed strong governance, audit readiness, and continuous improvement. Travel up to 25% may be required.

The role emphasizes coaching, strategic thinking, and a proactive risk culture, with delivery of compliant, efficient processes across clients, products, and transactions.

Qualifications

• Lead and develop a high-performing Process Assurance team.
• Partner with business leaders to maintain governance and oversight.
• Navigate ambiguity with strategic coaching and impact-driven actions.
• Drive continuous improvement through automation and process simplification.
• Collaborate across IT, audit, and compliance to strengthen controls.

Responsibilities

• Lead a team of 6–10 Process Assurance Analysts and Supervisors.
• Coordinate development and testing of business controls.
• Facilitate internal, external, and regulatory audits.
• Monitor compliance with SSAE 18, SOC1, SOC2, and SOX.
• Identify automation opportunities and drive process improvements.

Skills

People leadership

Team development

Cross-functional collaboration

Risk management

Process improvement

Automation/AI opportunities

Project management

Coaching

Strategic thinking

Communication

Education

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Tools

SOC1

SOC2

SSAE 18

SOX

Microsoft Office

Job description

Assurant is seeking a Manager, Process Assurance in a hybrid role to strengthen risk, control, and compliance across Connected Living. You will lead 6–10 analysts, develop future leaders, and partner with business leaders to embed strong governance, audit readiness, and continuous improvement. Travel up to 25% may be required.

The role emphasizes coaching, strategic thinking, and a proactive risk culture, with delivery of compliant, efficient processes across clients, products, and transactions.