Process Assistant, RSR

Amazon; Town of Champlain (NY); On-site; USD 26,139 - 37,229; Full time

Job summary

Amazon is hiring a Process Assistant in Champlain, NY for a full-time role that includes in-role training at an operating site for more than 5 weeks.

The position supports Rural Super Rural operations, tracks labor, coordinates production tasks, and communicates with suppliers. Candidates should have a high school diploma, be able to lift 49 pounds, and work a flexible schedule including weekends and holidays.

Qualifications

• At least 1 year of experience with Microsoft Office products.
• High school diploma or equivalent.
• Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Commitment to 40 hours per week, with overtime as required.

Responsibilities

• Track and report ATS/labor hours.
• Occasionally assist with production duties, train associates, and verify SOP compliance.
• Ensure successful area performance through tracking and reporting metrics.
• Independently assess all aspects of associate work performance and provide timely and detailed feedback.
• Participate in Operational Excellence initiatives; maintain workflow and daily production goals.
• Review and update SOPs as required.
• Ensure work areas remain clean and are properly equipped.
• Identify and address safety hazards within the work area, and participate in safety initiatives.
• Coach associates on safe work practices at all times.
• Ensure all job injuries are reported timely per policies and procedures.
• Provide vacation coverage for Area Managers.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

This full‑time Amazon Process Assistant position requires in‑role training at an operating site for over 5 weeks, located more than 50 miles from the home site. All travel accommodations for this training will be provided and paid for by Amazon.

Amazon Process Assistant

Since opening our virtual doors in 1995, Amazon keeps pushing the boundaries of possibility. The Amazon Process Assistant operates within Rural Super Rural (RSR), a dedicated organization focused on ensuring customer deliveries in remote areas. Process Assistants manage daily operations, allocate labor, lead meetings, assign tasks, and communicate with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates, and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiativesMaintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on safe work practices at all times
• Ensure all job injuries are reported timely per policies and procedures
• Provide vacation coverage for Area Managers

Basic Qualifications

• At least 1 year of experience with Microsoft Office products and applications
• High school diploma or equivalent
• Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Commitment to 40 hours per week, with overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrated problem‑solving and analytical skills
• Effective written and verbal communication across various organizational levels
• History of meeting or exceeding departmental goals
• Experience leading teams
• Capability to provide direction to team members using independent judgment
• Strong organization and time‑management skills

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. From Day 1, Amazon offers EAP, mental health support, medical advice line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

Location and Pay
USA, NY, Champlain – $23.00 – $23.00 USD hourly