Process Assistant

Amazon; Waldorf (MD); On-site; USD 65,904,000 - 67,337,000; Full time

Job summary

Amazon is seeking a Process Assistant (Full-time) in Waldorf, MD to support Last Mile operations and daily production goals. You will track labor hours and help ensure efficient workflow across the shift. You will lead meetings, assign duties, coach associates on safety, and maintain SOP compliance.

The role requires a flexible schedule and the ability to lift up to 49 pounds. Starting pay is $23.00–$23.50 per hour with potential shift differentials.

Qualifications

• 1+ years of Microsoft Office products experience.
• High school diploma or equivalent required.
• Flexibility to work weekends, nights or holidays.

Responsibilities

• Track and report ATS/labor hours.
• Lead meetings, assign job duties, and provide work direction.
• Maintain safety standards and update SOPs as needed.
• Coaching associates on safe work practices.
• Ensure area production goals are met.

Skills

Microsoft Office

Flexible schedule

Physical endurance

Overtime flexibility

Education

High school or equivalent

Job description

Description

Amazon Process Assistant (Full-time)

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours


• Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance


• Ensure successful area performance through tracking and reporting metrics


• Independently assess all aspects of associate work performance and provide timely and detailed feedback


• Participate in Operational Excellence initiatives


• Maintain a full understanding of workflow and daily production goals


• Review and update SOP’s as required


• Ensure work areas remain clean and are properly equipped


• Identify and address safety hazards within the work area, and participate in safety initiatives


• Coach associates on ways to work safely at all times


• Ensure all job injuries are reported timely in accordance with established policies and procedures


• Provide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience


• High school or equivalent


• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach


• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience


• Experience taking part in a kaizen or Shingi event in a similar environment


• Awareness and willingness to use OPEX tools and techniques


• Demonstrates problem solving and analytical skills


• Ability to communicate effectively (written and verbal) across various levels of an organization


• History of meeting/exceeding departmental goals


• Experience leading teams


• Capable of providing direction to team members using independent judgment


• Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, MD, Waldorf - 23.00 - 23.50 USD hourly

Company

Amazon.com Services LLC

Job ID: A10477819