Process Assistant

Amazon; Riverside (MO); On-site; USD 31,684 - 34,440; Full time

Job summary

Amazon is hiring a Process Assistant in Riverside, Missouri. This full-time on-site role involves tracking labor hours, supporting production tasks, and ensuring SOP compliance while driving performance metrics.

Flexibility to work weekends, nights, and holidays is required. The ideal candidate has at least a high school diploma and experience with Microsoft Office, with preference for those holding an associate or bachelor’s degree and prior Amazon exposure.

Qualifications

• 1+ years of Microsoft Office experience.
• Work a flexible schedule, including weekends/nights/holidays.

Responsibilities

• Track and report ATS/labor hours.
• Assist with production duties and verify SOP compliance.
• Maintain area performance through metrics tracking and reporting.
• Provide timely feedback on associate performance.
• Participate in Operational Excellence initiatives.
• Ensure production goals and safety are upheld.

Skills

Microsoft Office

Flexible schedule

Analytical thinking

Effective communication

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Job ID: 10487490 | Amazon.com Services LLC

Amazon Process Assistant (Full-time)

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer‑centric company on Earth.

Responsibilities

• Track and report ATS/labor hours
• Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and proceduresProvide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Experience taking part in a kaizen or Shingi event in a similar environment
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, MO, Riverside - 23.50 - 23.50 USD hourly