PROCEDURE SCHEDULER

Gastro Care Partners; Mesa (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Gastro Care Partners in East Mesa, Arizona seeks a detail-oriented Procedure Scheduler to support patient care by efficiently scheduling routines and complex procedures, including endoscopy. The role requires strong organization, proactive communication, and a focus on patients.

You will coordinate scheduling with physicians, secure block time, inform patients about prep, insurance, and financial responsibilities, ensure HIPAA compliance, and assist with related administrative tasks in a

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a healthcare setting.
• Minimum of 1 year of experience scheduling surgeries/procedures preferred.
• Knowledge of ICD-9 and CPT Coding and medical terminology preferred.
• Proficiency in MS Excel or scheduling software.

Responsibilities

• Coordinate and schedule patient procedures and surgeries as ordered by physicians, including pre- and post-operative services.
• Provide patients and their families with clear, timely instructions on procedure preparation and follow-up requirements.
• Accurately communicate patient financial obligations and insurance-related details when applicable.
• Work closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centers.
• Submit and manage physician orders to endoscopy units and surgical facilities.
• Monitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as needed.
• Respond to patient and provider inquiries regarding scheduling issues; escalate complex concerns to the appropriate departments with recommended resolutions.
• Maintain compliance with HIPAA and organizational privacy standards at all times.
• Support additional administrative and operational tasks as needed.

Skills

Patient communication

Organizational skills

Attention to detail

Scheduling

ICD-9/CPT coding knowledge

Education

High school diploma or equivalent

Tools

MS Excel

Scheduling software

Job description

We are seeking a detail-oriented and patient-focused Procedure Scheduler to join our Gastroenterology team. This individual will play a key role in supporting patient care by efficiently scheduling routine and complex procedures, including endoscopic procedures and surgeries. The ideal candidate is organized, proactive, and excels at patient communication.Located in East Mesa, ArizonaWhy Join Our Team?In addition to a rewarding career, we offer a comprehensive benefits package that includes exciting benefits like:Competitive market pay: $18 - $22 DOEGreat health insurance benefitsGenerous 401k matching program up to 4%Paid time off and paid holidaysRetirement plan optionsand so much more...Key ResponsibilitiesCoordinate and schedule patient procedures and surgeries as ordered by physicians, including associated pre- and post-operative servicesProvide patients and their families with clear, timely instructions on procedure preparation and follow-up requirementsAccurately communicate patient financial obligations and insurance-related details when applicableWork closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centersSubmit and manage physician orders to endoscopy units and surgical facilitiesMonitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as neededRespond to patient and provider inquiries regarding scheduling issues; escalate complex concerns to the appropriate departments with recommended resolutionsMaintain compliance with HIPAA and organizational privacy standards at all timesSupport additional administrative and operational tasks as neededHigh school diploma or equivalentMinimum of 2 years of experience in a healthcare settingMinimum of 1 year of experience scheduling surgeries/procedures preferredKnowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferredProficiency in MS Excel, or other scheduling softwareProlonged periods of sitting and/or being stationary at a desk.Must be able to move around an office/healthcare environment on a consistent basisConsistently uses computers and relays information via email, messaging and phone.Must communicate with others and exchange information frequently and on an on-going basis.Must be able to lift/move up to 15 lbs.Gastro Care Partners and its affiliates are an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, gender, pregnancy, national origin, age, marital or familial status, sexual orientation, gender identity, disability, medical condition, veteran status, genetic information, ancestry, or any other basis protected under federal, state, or local law.#GCPADMIN