Surgery Scheduler, Gastroenterology

Banner Health; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Banner Health is seeking a Surgery Scheduler for the Gastroenterology Clinic. The role involves coordinating surgical procedures for a team of physicians and APPs, scheduling with a computerized system, and managing patient data and charges.

Responsibilities include acting as a front-desk liaison and ensuring smooth workflow in a busy clinic. The position requires strong organizational skills, medical terminology knowledge, and the ability to handle confidential information in a high-pressure

Qualifications

• Requires 2 years of medical clerical experience; preferably in hospital central scheduling or physician office scheduling.
• Knowledge of medical terminology is required.
• Excellent organizational, interpersonal and communication skills; ability to meet deadlines.
• Knowledge of word processing, spreadsheet software and computerized scheduling systems.

Responsibilities

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures.
• Acquires authorization numbers, H&P, lab results and ensures current status.
• Types and prints physician orders; schedules block time and releases.
• Enters physician orders for lab, imaging, and cardiology; enters patient data and charges.
• Conducts charge management audits and reconciles charge packets.
• Acts as receptionist; answers phones, greets patients and directs inquiries.
• Enters facility work orders and supplies; coordinates repairs and instrument movement.

Education

High school diploma/GED or equivalent

Job description

• Primary City/State: Mesa, Arizona
• Department Name:
• Work Shift: Day
• Job Category: Administrative Services
• Location: 1125 S Alma School Rd. Chandler AZ 85286 for training and then will move over to our Mesa location-1400 S. Dobson Rd. Suite 100 Mesa, AZ 85202.
• Clinic: Gastroenterology Clinic
• Hours: 8:30am-5:00pm, Monday through Friday

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

As a Surgery Scheduler with Banner Gastroenterology Clinic you will be working with 4 Physicians and 6 APP's. Assisting in getting patients scheduled for their procedures and coordinating benefits, procedure location and other aspects of care. We are looking for someone who has a positive attitude and is ready to help our patients on their healthcare journeys.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.
• Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.
• The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

• Additional related education and/or experience preferred.

EEO Statement

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Banner Health supports a drug-free work environment.

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Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.