Procedure Scheduler

GI For Kids; Knoxville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

PTO

Sick leave

Job summary

GI For Kids in Knoxville, TN is seeking a full-time Procedure Scheduler to manage GI procedures, testing, and precertifications. You will coordinate with radiology and OR scheduling, ensure insurance requirements are met, and maintain accurate charting and patient information.

The role requires strong communication with patients and facilities, attention to detail, confidentiality, and the ability to work independently within a busy pediatric environment.

Qualifications

• Minimum two years of office experience including scheduling and precertification in an EHR system.

Responsibilities

• Schedule GI procedures, GI testing, and radiology testing.
• Handle precertification of procedures as determined by insurance.
• Coordinate with OR and central radiology scheduling departments.
• Ensure correct information is entered in the physician's schedule in the system.
• Instruct patients on preparation for procedures and provide teaching materials.
• Maintain patient confidentiality and accurate chart documentation.
• Act as liaison between provider, patient, and facilities.

Skills

Scheduling expertise

Precertification knowledge

Communication skills

EHR experience

Tools

Electronic Health Records (EHR)

Job description

Description

Fast Paced Pediatric Gastroenterology office is currently looking for a full-time Procedure Scheduler.

RESPONSIBLE AND ACCOUNTABLE FOR:

• Scheduling of GI procedures, GI testing, and radiology testing.
• Precertification of procedures as determined by insurance
• Scheduling radiology procedures with central scheduling department
• Scheduling procedures with OR scheduling department
• Knowledge of specific insurance requirements
• Complete information in the computer under the appropriate physician’s schedule
• Assembles appropriate facility procedure packet and consent.
• Instructs patient on preparation for procedure
• Supplies patient with teaching materials and brochure
• Completing tasks timely, completely and correctly
• Documents all information completely and thoroughly in patient’s chart
• This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.
• Performs all duties in an independent manner with minimal direction and supervision
• Recognizes and performs duties which need to be performed, although not directly assigned

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

• Keeps all patient information, practice information and staff information confidential
• Performs routine work under general supervision
• Follows established procedures, referring all new or unusual questions/concerns
• Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
• Maintains knowledge of, and complies with, established policies and procedures

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

• Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s
• Good reading comprehension and ability to clearly communicate with patients and other facilities
• Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff