Detention Center Training & Quality Improvement Lead

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 61,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Paid time off

OPERS retirement

Deferred compensation

Job summary

Cuyahoga County Juvenile Court is seeking a Training/Quality Improvement Specialist (Detention) to develop and oversee internal QA practices in a 24/7 detention environment. You will design curricula, coordinate both in-house and external trainings, and produce reports from audits and surveys to guide improvements.

The role requires a Bachelor's in a related field and five years in youth justice or similar settings, with proficiency in MS Word, Excel and the court case management system.

Qualifications

• Bachelor's degree in behavioral science, social work, criminology or related field.
• Minimum five years of work experience in youth justice or related social services.
• Proficient in MS Word, Excel and capable with the Court’s Case Management System.
• Ability to develop, implement and monitor quality assurance programs.

Responsibilities

• Develop and monitor internal quality assurance practices within the Detention Center.
• Coordinate training curricula and logistics for court employees.
• Create training manuals and maintain training calendars.
• Conduct audits via walkthroughs and resident surveys for improvement.
• Lead quality assurance meetings with Administration and partnerships with community programs.
• Collect data for QA benchmarks and prepare reports for housing units.

Skills

Training design

Quality assurance

Data reporting

Communication

Staff collaboration

Education

Bachelor's Degree in Behavioral Science, Social Work, Criminology or related fields

Five (5) years of youth justice or related experience

Tools

MS Word

Excel

Case Management System

Job description

Cuyahoga County Juvenile Court is seeking a Training/Quality Improvement Specialist (Detention) to develop and oversee internal QA practices in a 24/7 detention environment. You will design curricula, coordinate both in-house and external trainings, and produce reports from audits and surveys to guide improvements.

The role requires a Bachelor's in a related field and five years in youth justice or similar settings, with proficiency in MS Word, Excel and the court case management system.