Probation Intake & Compliance Specialist I

Travis County; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Travis County offers an Intake Specialist I role in the CSCD Adult Probation department, based in Austin. The position supports probation officers, conducts client interviews, documents casework, and explains court-mandated conditions.

Work hours are typically 8 am–5 pm, with potential for evening or weekend shifts as needed. The role emphasizes accurate record-keeping, HIPAA-compliant documentation, and collaboration with higher-level staff to staff cases and prepare transfer packets when

Qualifications

• Associate's degree in Criminal Justice or a directly related field is required.
• Knowledge of court system procedures and probation practices.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise indirect clients placed on community supervision by the courts.
• Document all contacts, facts, events, and compliance issues in the client's life.
• Conduct interviews with clients on community supervision and orientation for new probated clients.
• Explain conditions of community supervision and make referrals as needed.
• Prepare transfer packets for clients residing outside Travis County and transfer cases when required.
• Ensure all money owed by the client is collected and recorded.
• Perform other job-related duties as assigned.

Skills

Interviewing clients

Problem-solving

Verbal and written communication

Education

Associate's degree in Criminal Justice or a directly related field

Job description

Travis County offers an Intake Specialist I role in the CSCD Adult Probation department, based in Austin. The position supports probation officers, conducts client interviews, documents casework, and explains court-mandated conditions.

Work hours are typically 8 am–5 pm, with potential for evening or weekend shifts as needed. The role emphasizes accurate record-keeping, HIPAA-compliant documentation, and collaboration with higher-level staff to staff cases and prepare transfer packets when