Probation Case Officer - Misdemeanor No Nights No Weekends

First Tennessee Human Resource Agency; Greeneville (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Healthcare

PTO

14 holidays

Pension plan

Training

Job summary

First Tennessee Human Resource Agency in Greeneville, TN seeks a Misdemeanor Case Officer to supervise the CCI Misdemeanor Probation Program and manage offender records. You will coordinate with court staff and ensure compliance with program policies.

This role requires strong organization, communication, and a commitment to accurate record keeping and payments, with opportunities for professional development in a full-time position.

Qualifications

• Bachelor's degree in criminal justice or related field.
• Strong organizational and time management skills.
• Knowledge of court records and probation processes.

Responsibilities

• Maintains and controls client files and court records for assigned cases.
• Supervises a caseload of probationers based on policy; caseload 200–225.
• Accepts referrals from courts for probation supervision and services.
• Discusses offender conduct and makes recommendations for disposition.
• Ensures court orders are adhered to and prepares warrants as needed.
• Holds clients accountable for payments and probation obligations.
• Resource clients into treatment or needed resources.
• Participates in staff meetings and trainings; adheres to policies.
• Regular attendance and accountability per agency guidelines.

Skills

Communication

Organization

Decision making

Problem solving

Planning

Relationship building

Prioritization

Education

B.A./B.S. in criminal justice

Job description

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Position Title: Misdemeanor Case Officer

Reports To: CCI Director

Department: CCI Misdemeanor Probation Program

Job Summary:

Responsible for the day to day supervision of offenders assigned to the Correctional Counseling Institute (CCI) Misdemeanor Probation Program and the supervision of records and files for offenders assigned to the program.

Duties and Responsibilities:

1. Maintains and controls client files and court records for assigned cases. Supervises a case-load of court sentenced probationers based on CCI policy and procedure. Case load numbers between 200-225.
2. Accepts referrals from the courts for probation supervision and other classes and services with CCI. Performs job duties with a level of professionalism, courtesy and respect that is required in a customer service based position. Establishes and maintains positive working relationships with all court personnel.
3. Discuss the conduct of CCI offenders and make recommendations for the disposition of their case when they appear on the court docket with the Judge, Prosecutor and Defense Counsel.
4. Insures that all case files are taken to the court for review by appropriate officials.
5. Supervise and monitor client payments to the courts to ensure prompt and timely payments.
6. Resource clients into treatment or other needed resources as the case officer deems necessary, court ordered, or requested by a client.
7. Ensure all court orders are strictly adhered to and prepare warrants and other pertinent legal documentation related to the individual client cases as necessary and within prescribed policy.
8. Holds clients accountable to their probation obligations and requirements including payments of probation fees, court costs, class attendance, regular scheduled office visits, and drug screening.
9. Must possess an ability to stay organized, and follow policy prescribed methods for case management tracking and accountability. Must also have good time management skills and ensure all client actions are taken within the appropriate and necessary amount of time.
10. Meets or exceeds all work performance measures including (but not limited to): maintains a $34 quarterly collection rate, has a see rate of minimum 75%, performs policy prescribed amounts of drug screening per client, reports to work on time and works his/her prescribed work schedule accordingly and does not have excessive absenteeism.
11. Participates in staff meetings, conferences and trainings as directed by management.
12. Submits to periodic and random drug/alcohol screens. Abides by Agency Rules, Regulations, Policies, Procedures and Agency Handbook.
13. This list of duties and responsibilities is not inclusive. Employee is responsible for other duties as assigned from appropriate management personnel. Regular attendance is an essential job function.

Education:

Graduate from an accredited university or college with a B.A. or B.S. in criminal justice or closely-related field of study.

Critical Skills:

• Communication – clear and concise
• Organization
• Decision Making
• Problem-solving
• Planning
• Relationship building
• Prioritization

We offer excellent benefits for our full-time team members including: Competitive salary; Healthcare -medical, dental, vision, disability and life insurance; Generous Paid-Time-Off; 14 Paid Holidays; State Pension Plan (TCRS); Flexible Spending Account; Paid training & continuing education benefits; Opportunity for advancement and much more...

First Tennessee Human Resource Agency (FTHRA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status or any other characteristic(s) protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities (EOE M/F/V/D/DFWP)

Safety Sensitive Position. All applicants are drug screened upon being made a contingent offer of employment. All employees are subject to random drug screens.

NOTICE

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

IMPORTANT NOTE:

If you have difficulty submitting your application through our online system, please send an email detailing the issues you are having to so we can inform our provider and the problem can be quickly resolved. Please do not submit your resume or application via email, it will not be accepted as a valid application.